Cloud dialer can ensure business efficiency and customer satisfaction by allowing businesses to make more quality calls in less time. The dialer tool requires only an easy-to-use softphone to make calls, review and record customer information, and utilize omnichannel features such as texting and email—all through a single interface. Empowering easy management of multiple outbound calling campaigns and real-time reporting, dialing technology can increase conversion rates and return on investment. Cloud dialer allows businesses to make significantly more quality calls and in less time, thereby increasing conversion rate, customer satisfaction, and ROI. Cloud dialer creates a calling environment which takes into account numerous factors like the time of the day, the prospective lead’s location, and much more to figure out the best time to call the said prospective lead. It also allows each individual agent to become more efficient themselves and polish their current skill-set. A cloud predictive dialer also allows managers and supervisors to monitor individual agent performance and come up with mitigative processes and strategies to enhance efficiency.Most of these dialers have excellent software integration options for customer relationship management (CRM). In addition to personal one-on-one customer service availability, the CRM can manage the required data needed for the connected customer or client available on the screen. This enables the agent to manage the conversation, speak with confidence and knowledge and take notes during the call.Using Cloud-Based dialer solution will help in reducing the cost of the organization. There is no need for any extra hardware or software to run the software. Due to this we can save money and spend it on the new thing and increase the customers with productivity.A predictive dialer on the cloud is extremely easy to scale upwards and downwards depending on the needs of the call centers. Since the system is hosted on the cloud, the new changes take place immediately and any problems arising can be dealt with promptly.
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Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.
E. Prasad - Customer
We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services
Rohit Kumar - Customer
We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch
Sumit Nigam - Customer
We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions Private Limited Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.
Udham Singh Nagar - Customer
We are satisfied with products and support provided by Aria Telecom as we are using telephone recording system. We would like to recommend your product/services to our friends.
Manoj Kumar - Customer
We are using Voice Logger of Aria Telecom Solutions Private Limited. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.
Vikas Bhatt - Customer
As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.
Rahul Kumar - Customer
Yes it has been installed completely and operational now. I am really thankful to you and your competent technical team who help to complete this job done successfully. Appreciated.
Marian D'Souza - Customer
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