If you are having a small business, you are always looking to optimize your employee's time and your business's money. IVR solution offers an affordable way to streamline the call process for your customer and employees. Cloud based IVR solution offers critical insight and control to call center manager who are responsible for maintaining high agent performance level. Cloud IVR service is used to handle high number of calls with ease along with providing an upgraded calling experience. It is used for automatic call distribution as well as serving the caller in best possible way by providing the required information within seconds. Cloud IVR system has changed the scenario telecommunication process and brought revolution of heuristic interaction in the hands of big corporate. Cloud IVR provides an always-on, modern IVR platform, giving businesses the opportunity to enhance the customer journey as well as optimize overall agent interactions.It would eliminate the need for live operators and serve the callers with predefined interactive options. A caller can select any option either to give an automated response or to transfer to the designated department. Appropriate responses can also be provided through voice, fax, call back, email, and text messages.Automate: Scale your capacityCloud based IVR services simplifies customer support by automating many customer activities such as customer payment solution, balance inquiries, and simple requests. Customers with more complex needs or high-value issues requiring a human touch can be routed to the best agent, streamlining the process for everyone. For businesses, automation decreases the burden placed on customer service staff and can reduce the total number of staff hours needed to attend to customer needs.Cost Effective Some small businesses and startup organizations often hesitate to spend a large amount of money on inventories. The cloud-based IVR solution is budget friendly. You can purchase cloud based IVR service at a reasonable price that saves your large amount of money which can be used for other purposes of business.
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Our Testimonials
Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.
E. Prasad - Customer
We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services
Rohit Kumar - Customer
We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch
Sumit Nigam - Customer
We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions Private Limited Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.
Udham Singh Nagar - Customer
We are satisfied with products and support provided by Aria Telecom as we are using telephone recording system. We would like to recommend your product/services to our friends.
Manoj Kumar - Customer
We are using Voice Logger of Aria Telecom Solutions Private Limited. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.
Vikas Bhatt - Customer
As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.
Rahul Kumar - Customer
Yes it has been installed completely and operational now. I am really thankful to you and your competent technical team who help to complete this job done successfully. Appreciated.
Marian D'Souza - Customer
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