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Cloud Telephony for Your Business

by Cheena,on Mar 20,2020

With business all over the world quickly adopting cloud computing for host of good reasons, there is another quiet but significant rider on the same cloud wave- Cloud Telephony. 


Cloud telephony is emerging as a major enabler of new business trends for both established businesses and start-ups. It can be regarded as a sort of magic solution that intersects service and scale. Cloud telephony can be an asset for every business, no matter what niche they are in.
It is the technology which converts a business phone system into a business phone system present on the cloud. Cloud telephony through its messaging and voice service replaces the must-have need of conventional systems like EPBAX, PBX, etc.

Through Cloud Telephony, every single call that a business receives gets routed via Cloud Servers in addition to several other premium features such as call recording and IVR, without the need of making any additional investment in expensive equipment.

Cloud telephony solutions integrate with your daily business workflows. This not only helps optimize your company’s individual team’s pipelines of work but also takes care of smooth business flow from a larger point of view.

Cloud telephony solutions cut down your business costs by a large magnitude. You no longer have to spend on traditional desk phone systems. Neither do you have to take care of installation and maintenance costs.

Cloud telephony also adapts to the relocation of companies. Thanks to voice over IP technology, the communication system is no longer inseparable from a physical location since the voice is not transmitted by cables but by data and the Internet. If an office moves, its cloud data don’t since they only need to be accessed online.

Cloud telephony allows you to pick up calls from wherever you are, giving small and medium enterprises access to features usually only used by large scale businesses; thus allowing you to continue delivering the very best levels of service to your customers.

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