If you work in a remote team, one of the aspects you quickly notice is the importance of commuication. Including remote workers in day-by-day conversation can be difficult . especially if you have a headquarters or office space. For many businesses, communicating with remote workers can be a challenge.While many employers feel that it is harder to communicate effectively with remote workers, the truth of the matter is that with the right approach the latter challenge can easily be overcome. You can only communicate effectively with your team of remote workers when you are all using the same platforms and communication channels. In this vein, you need to ensure that both your internal and remote teams are using the same emailing, audio conferencing or video conferencing instant messaging and any other platform. By just using the same communication and scheduling platforms, you can streamline collaboration efforts to further increase productivity levels and create an environment for clear communications.Depending on your current requirements, you can switch to those smart tools for effective communication. Here I am going to share one of them popular solution that will help you out in solving the current challenges.Switch Physical Call Centers to Cloud Based Contact Center SolutionsIf you have call center software, and you are facing difficulty in handling your teams remotely, this will help. > Using cloud call center software, you can connect with your team live on real time basis on one dashboard. > Offer your live inputs to your agents while they are already on call with customer> Easily access your dashboard through secure login on your mobile/laptop to track your teams performance in real time.> Cloud-based contact center platforms typically feature live monitoring and call recording modules that enable consistent evaluation and real-time training.> Integrated SMS, Email, Whatsapp and other social media allow agents to collaborate on calls or seek guidance from a supervisor if necessary.As the remote workforce grows, it is important for teams to check their technologies to make sure they are up to date and constantly increasing efficiency.
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Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.
E. Prasad - Customer
We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services
Rohit Kumar - Customer
We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch
Sumit Nigam - Customer
We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions Private Limited Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.
Udham Singh Nagar - Customer
We are satisfied with products and support provided by Aria Telecom as we are using telephone recording system. We would like to recommend your product/services to our friends.
Manoj Kumar - Customer
We are using Voice Logger of Aria Telecom Solutions Private Limited. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.
Vikas Bhatt - Customer
As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.
Rahul Kumar - Customer
Yes it has been installed completely and operational now. I am really thankful to you and your competent technical team who help to complete this job done successfully. Appreciated.
Marian D'Souza - Customer
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