Virtual number for business first came to popularity within the SME where they simplified their communication process with IVR system. Since then, business people have come to know about the importance of virtual number. ....A virtual phone number is actually an ordinary phone number. You can use it to make and receive calls just like any other phone numbers. A virtual phone number is a number that is not tied to one specific phone line. Instead, it can be attached to, and moved among, a host of different phones. Virtual number is able to forward incoming calls to multiple phones at once and switch which phones were connected to which numbers helped these corporations manage their client communications in an efficient and professional manner. Virtual number does not require a wired connection to a particular device. It does not demand you to purchase special hardware; rather, a virtual phone number can be used with your existing phones. It can streamline the customer service calling process. These numbers let callers connect with the right representatives working anywhere around the globe.Customers expect fast responses, and the only way to make that happen is to interact directly with those customers. When businesses choose the virtual phone numbers, all the calls can be routed to the selected phone number instantly. This comes in handy while monitoring call performance. It will give you the exact data on number of calls missed, time-taken by the agent on call. You can listen to call recordings and know the agent performance and the number of minutes spent on each call. This allows you to improve your customer service and provide a glitch-free user experience to customers. Virtual numbers can be a great way to cut down on some overhead. For small teams, or businesses with multiple locations, virtual numbers add a new level of flexibility and mobility. Another major benefit is the professional appearance that companies gain by obtaining a virtual number.
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Our Testimonials
Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.
E. Prasad - Customer
We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services
Rohit Kumar - Customer
We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch
Sumit Nigam - Customer
We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions Private Limited Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.
Udham Singh Nagar - Customer
We are satisfied with products and support provided by Aria Telecom as we are using telephone recording system. We would like to recommend your product/services to our friends.
Manoj Kumar - Customer
We are using Voice Logger of Aria Telecom Solutions Private Limited. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.
Vikas Bhatt - Customer
As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.
Rahul Kumar - Customer
Yes it has been installed completely and operational now. I am really thankful to you and your competent technical team who help to complete this job done successfully. Appreciated.
Marian D'Souza - Customer
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