Interactive Voice Response(IVR) is a telephony menu system that enables the dial pad for identification,segmentation and routing of callers to the most appropriate agents with in the team with complete process flow. . It is easy to use. IVR is easy and reliable .and provide satisfaction to customers. it can work in all the enterprises.HOW An IVR system can benefit to your BusinessWhat is IVR???Interactive Voice Response (IVR) is a telephony menu system that enables the dial pad for identification, segmentation and routing of callers to the most appropriate agent within your team.IVR software is a high performance system that is able to work on various leading hardware. It can easily handle the simplest and complex requirements easily when it comes to IVR creation.IVR system provides information to callers in one or two ways: - (1) Pre recorded information’s (2) Live information from Databases.This software is best fit for banking, telecom, call Centre, insurance, travel; payment gateway etc can be handled with ease. Easy to set up: - To use IVR technologies all that is required is an internet connection and a browser. It can be set up easily. Affordable:-IVRS are not just for enterprise companies. With cloud-based technology, there are no costly setups or maintenance costs, no expensive hardware or software to install and are affordable. Any company can afford one, no matter what their budget.Easy to integration: - It easily allows integration with any 3rd party database.Customer service efficiency: - The Agents who are working from home that use IVR are more proficient at solving specific problems of customers that they are assigned.Increase professionalism: - We can use an IVR system to greet our customers in a very professional manner and to make it appear that we have more departments and employees than we actually have.Increase customer satisfaction: - Aria IVR is easy to use and reliable customers will never be routed to the wrong department .The problem can easily be solved by the concerned department.
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Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.
E. Prasad - Customer
We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services
Rohit Kumar - Customer
We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch
Sumit Nigam - Customer
We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions Private Limited Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.
Udham Singh Nagar - Customer
We are satisfied with products and support provided by Aria Telecom as we are using telephone recording system. We would like to recommend your product/services to our friends.
Manoj Kumar - Customer
We are using Voice Logger of Aria Telecom Solutions Private Limited. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.
Vikas Bhatt - Customer
As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.
Rahul Kumar - Customer
Yes it has been installed completely and operational now. I am really thankful to you and your competent technical team who help to complete this job done successfully. Appreciated.
Marian D'Souza - Customer
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