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Call Centre Headset- Noise Cancellation

by Sachin Kaushik,on Wed May 21,2019

Communication is one of the most important aspects of doing business, with an increasing number of employees beginning to spend more and more time on the phone. This means that it has never been more important for firms to improve productivity within the call Centre and the office, especially given the level of competition that exists in certain industries.

Call Centre Headsets can offer a highly attractive solution for organizations, as they bring with them a number of benefits that help to enhance levels of productivity and morale within the workplace.

>>> Physical benefits: cradling a phone between your ear and shoulder can cause back and shoulder pain as well as bad posture. In some cases, employees may even suffer from repetitive strain injuries in the neck or shoulder. Headsets allow employees to sit up straight and relax their shoulders at all times.
• Noise-cancelling technology filters out 75% of background sounds which benefits both the employee and the person on the other end of the line. If you work in a busy office, you’ll be able to hear your caller better, and they will be able to hear you without the background noise.
• Wireless headsets allow you to move away from your desk during a call if you need to find a file, grab a glass of water, or ask a colleague a question.
• Active Noise Cancellation headsets are the new wall in the world of increasingly common open-plan offices as they allow you to retain personal communication and focus space in these environments.
>>> Improved Sound Quality - Communication headsets offers stable quality that enables employees to control the sound coming in by turning the speaker up or down in view of individual preferences. Wearing a headset empowers the microphone to remain in an indistinguishable position from your head moves and speech, so that your voice remains steady. If you use a Noise Cancellation headset the microphone filters up to 75% of background sounds or disturbance, so that your callers hear just you, even in noisy situations. In addition, Wireless headsets additionally tend to offer improved complete sound quality.
 
>>>Safety - Headsets also have multiple safety benefits. In the office, using a cordless headset means that you have one less wire on which to get tangled. When you're using a cell phone, a headset reduces the amount of radio frequency radiation to which your head is exposed. A wired headset emits no radiation, while a Bluetooth unit emits a minute fraction of what a phone does.

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