Cloud IVR is a powerful small business phone system. You can get toll-free numbers and an auto attendant to answer call 24/7 along with many other features. With a cloud IVR system you can monitor your calls precisely. You can find all your call logs with details like Department, Caller Name, Client Number, Call Status, Date and Time, Total Call Duration, and Total Call Cost. Interactive Voice Response (IVR) menus allow callers to interact with a phone system via their phone’s keypad. For example, “Press 1 for Sales, press 2 for Support and press 3 to leave a voicemail.”Aria’s Cloud IVR solution gives you the freedom to automate and control your most critical customer touch point or business processes over the phone without having to manage complex telephony infrastructure.Aria’s hosted IVR platform and development tools power a range of voice applications that improve customer experiences. These tools give you control over your self-service strategy and the flexibility to automate complex customer interactions with ease.Our Personalized IVR system greets you by your name which creates a great impression on your callers and IVR predicts why your customers are calling based on their interaction history. Intelligently directs you to the right menu option. No need to navigate a complicated menu and waste your time.IVR system gives a professional voice to businesses, eases and automates the on-call communication and adds to delivering superior customer service. The provided IVR service,Can be customized as per your business needs.Can have any number of business departments, to let the callers connect easilyCan have unlimited users with their extension numbers, for easy communication within the organization.Key Feature of Cloud IVR:Customizable IVR MenusText to SpeechLast Agent RoutingSkills Based RoutingQueue Prioritize UpdatesAutomatic Transfer for ComplianceMulti language supportAdvance Reporting & Analytics
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Our Testimonials
Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.
E. Prasad - Customer
We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services
Rohit Kumar - Customer
We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch
Sumit Nigam - Customer
We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions Private Limited Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.
Udham Singh Nagar - Customer
We are satisfied with products and support provided by Aria Telecom as we are using telephone recording system. We would like to recommend your product/services to our friends.
Manoj Kumar - Customer
We are using Voice Logger of Aria Telecom Solutions Private Limited. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.
Vikas Bhatt - Customer
As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.
Rahul Kumar - Customer
Yes it has been installed completely and operational now. I am really thankful to you and your competent technical team who help to complete this job done successfully. Appreciated.
Marian D'Souza - Customer
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