These days, various service-oriented companies are using this technology to improve the quality of customer support. It helps them to reduce the costs of operation and make more productive use of their time. Irrespective of the nature of the industry, the technology brings various benefits to the users.It is considered as the most reliable and cost-effective way to streamline the call processes for the clients, business departments and employees. IVR services are highly beneficial in the field of customer care and client service. Businesses which are expanding rapidly often require adequate support staff which can handle customer service and relations. And since the Cloud IVR technology can quickly be deployed and can be scaled easily, it can significantly minimize the waiting time for clients and customers.Nowadays IVR services are used by almost all the organizations (private or government):• Education InstitutesCloud IVR is very important for the Education sector like school, college or university because IVR increases the number of students and also improve the goodwill of the school, college or university.The voice response by the system is then heard by the caller, and as discussed, shall cover the following informational requirements: Fee submission status, Assignment submission status, Attendance status for any day, week, month or entire year, Marks scored in any test or exam, Rank in any test or exam, Timetable, Fee structure etc.• Hospitals IVR system is one of such technology that has been introduced in the health sector to automating appointment booking process, payment process, and inquiry process. It not only helps the health service provider in collecting money easily but also lower the investment cost.• Tour and Travels A travel agency is coming together of various suppliers of services to offer people a complete tourist experience. With the implementation of Cloud based IVR, a travel agent can easily operate 24 hours, 7 days and can increase revenue.• Banks and FinanceIVRS is highly useful when it comes to banking and finance sector. Banks receive number of calls every day. To answer all of them and that too with exact information is highly exhaustible and time consuming. More industries where IVR can be used: such as E-commerce, IT industries, Agricultural, Telecommunication, Real Estate, Airlines etc.
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Our Testimonials
Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.
E. Prasad - Customer
We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services
Rohit Kumar - Customer
We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch
Sumit Nigam - Customer
We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions Private Limited Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.
Udham Singh Nagar - Customer
We are satisfied with products and support provided by Aria Telecom as we are using telephone recording system. We would like to recommend your product/services to our friends.
Manoj Kumar - Customer
We are using Voice Logger of Aria Telecom Solutions Private Limited. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.
Vikas Bhatt - Customer
As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.
Rahul Kumar - Customer
Yes it has been installed completely and operational now. I am really thankful to you and your competent technical team who help to complete this job done successfully. Appreciated.
Marian D'Souza - Customer
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