Communication technology is the main force of change for insurance industry. And in order for insurance companies to remain competative, they need to adapt to installing an automated call system, a sequance of prompts and recording that customers can call and navigate through via touch-tone or voice command. it's a complex process to occupy agents to provide the information to the customers. The IVR solutions empower productivity for insurance industries. The System also gives a competitive advantage by saving costs and efforts.This IVR system will easily help customers get their questions answered quickly and easily. An automated text message service is the quickest and most cost-effective way of providing truly mobile service 24 hours a day, 7 days a week. If support issues can be solved through other self-service avenues, callers should be offered those services intelligently, before call center resources are used. For example, sometimes large numbers of calls could be resolved by triggering an SMS with instructions or a link.Payment ReminderIVR can be a great way for marketing purpose. Outbound IVR can offer advanced message and payment functionality. Payment reminders calls or voice message can be placed via an automated system. So when you want to sent an insurance alert or reminder to particular customer, you can quickly react with voice notification.By configuring the insurance IVR to send our timely reminders about premium dues insurance companies can reduce workload on employees who can take up more challenging tasks and revel in achieving something.Account or Policy InformationCustomers can call to the IVR number to get information on account, balance, payment due amount/date, etc.o Policy statuso Effective dateo Expiration dateo Activity dateo Coverageo DeductibleOutbound campaignsIVR service provider can configure the insurance IVR to launch outbound campaigns in an effort to generate leads giving the recipient the option to press a key that will put him in touch a live agent to take the matter further.
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Our Testimonials
Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.
E. Prasad - Customer
We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services
Rohit Kumar - Customer
We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch
Sumit Nigam - Customer
We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions Private Limited Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.
Udham Singh Nagar - Customer
We are satisfied with products and support provided by Aria Telecom as we are using telephone recording system. We would like to recommend your product/services to our friends.
Manoj Kumar - Customer
We are using Voice Logger of Aria Telecom Solutions Private Limited. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.
Vikas Bhatt - Customer
As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.
Rahul Kumar - Customer
Yes it has been installed completely and operational now. I am really thankful to you and your competent technical team who help to complete this job done successfully. Appreciated.
Marian D'Souza - Customer
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