How to use IVR in Banking sector? In the fast-paced world of banking, providing prompt, efficient and secure services to customers is paramount. With the increasing demand for convenience and 24/7 access to banking services, Interactive Voice Response (IVR) systems have become an integral part of the banking industry. Our IVR software is a technology with allows incoming callers to navigate a phone system before taking to human operator. IVR software allows a pre-recorded voice to interact with human through voice and DTMF tone input via the keypad. Our IVR software in India is best fit for banking. Here's how IVR can be used effectively in the banking sector: • Customer Authentication: IVR is used to authenticate customers through PINs, passwords, or voice recognition before allowing access to sensitive information or transactions. • Balance Inquiry: Customers can use IVR to check their account balances quickly without needing to speak with a bank representative. • Feedback and Surveys: Customer feedback is invaluable for banks looking to improve their services. IVR systems can be used to gather feedback through automated surveys, providing banks with insights into customer satisfaction and areas for improvement. • Bill Payments: Customers can use IVR to pay utility bills, credit card bills, and other recurring payments. • Loan and Credit Card Information: Customers can inquire about their loan application status or outstanding loan balances & checking credit card balances, recent transactions, due dates, and more. Blocking Lost/Stolen Cards:In case of a lost or stolen card, customers can use IVR to immediately block their card to prevent unauthorized transactions. So IVR software has been become an essential tool for banks looking to provide efficient, secure, and accessible services to their customers. By automating routine tasks, enhancing security, and improving customer support, IVR is helping banks meet the demands of the modern customer. If you want to Invest in IVR & then get in touch with us.
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Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.
E. Prasad - Customer
We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services
Rohit Kumar - Customer
We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch
Sumit Nigam - Customer
We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions Private Limited Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.
Udham Singh Nagar - Customer
We are satisfied with products and support provided by Aria Telecom as we are using telephone recording system. We would like to recommend your product/services to our friends.
Manoj Kumar - Customer
We are using Voice Logger of Aria Telecom Solutions Private Limited. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.
Vikas Bhatt - Customer
As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.
Rahul Kumar - Customer
Yes it has been installed completely and operational now. I am really thankful to you and your competent technical team who help to complete this job done successfully. Appreciated.
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