IVR play important role in Health care industry .Interactive Voice Response (IVR) is commonly used as a way of reminding patients about medical appointments. It reduces the number of 'no shows' and helps healthcare professionals cut costs . But the applications of IVR in healthcare industry go beyond mere appointment reminders. It is also a useful tool for ensuring patient s to go to those those appointments fully prepared. And by easing the pressure on administrative staff and nurses, more attention can be paid to providing high quality care, rather than giving over costly resources to scheduling.Save Time and Money with IVR As highly qualified medical staffs who have invested years and thousands of dollars in their career, nurses should not be spending time on routine phone calls. Nor should they be manually processing patient records and bills. At the same time, healthcare providers are understandably reluctant to hand over responsibility for sensitive personal and medical information to low paid administrative staff. The availability of IVR means it’s not necessary to compromise on privacy or quality of care.Automated phone calls can be quickly and affordably set up using an IVR system with prerecorded instructions and patient information. At the touch of a button, patients can respond to messages, either to confirm an appointment or request a new one. Inbound calls can be routed via an IVR phone tree, saving yet more financial and human resources. Some healthcare providers feel that an automated message will not result in as much patient-doctor engagement as live agents. This is not the case. Multiple studies have shown that IVR calls are equally as effective as live calls. Patients notified or reminded of an appointment by IVR were just as likely to show up.A successful medical practice is patient centered. Every administrative task should be geared towards providing positive outcomes for the people being served. IVR is one of the most effective tools in making sure healthcare provision is of the highest standard it can be.
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Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.
E. Prasad - Customer
We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services
Rohit Kumar - Customer
We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch
Sumit Nigam - Customer
We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions Private Limited Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.
Udham Singh Nagar - Customer
We are satisfied with products and support provided by Aria Telecom as we are using telephone recording system. We would like to recommend your product/services to our friends.
Manoj Kumar - Customer
We are using Voice Logger of Aria Telecom Solutions Private Limited. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.
Vikas Bhatt - Customer
As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.
Rahul Kumar - Customer
Yes it has been installed completely and operational now. I am really thankful to you and your competent technical team who help to complete this job done successfully. Appreciated.
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