The future of stock broking companies is very much dependant on technology. Every stock broking agency need to track calls that will reach out to customers for business analysis. It helps in better communication with the clients plays an important role in stock broking as it is the main managers and supervisors to keep track of agents call. It helps in evaluating an agent’s performance and track customer’s queries. The voice or phone data is recoded and stored in compressed format on the magnetic media. To stop unauthorised trading practices, it has been made mandatory for the stockbrokers to record their calls with the clients, as an evidence of client placing that order.Aria Telecom is providing call recording facility for stockbrokers at economical price. You will even get an automated record of all your call recordings at one place and you can access it from anywhere, anytime. We offer a solution which enable call recording, monitoring and managing customer interaction for organization having multiple branches. It is a multi-users application that allows an individual user to monitor over the system and track information.Simultaneous monitoring of multiple locations is possible on a single system. A complete database contains all the call related information like incoming/ outgoing numbers, calling date, call start time, call end time, call duration etc.When you monitor calls of every branch in order to correct some of the mistakes made by your agents, you’ll inevitably get everyone on the same page. This will help for excellent customer service to be provided across the board – resulting in increased customer satisfaction. Voice logger system is that you may be able to improve customer service by monitoring the interactions that the call center management staffs have with customers. This can also enable you to resolve complaints before they become major issues. If you find a call that went very poorly, you can have one of your more seasoned reps call the customer back to make things right.
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Our Testimonials
Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.
E. Prasad - Customer
We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services
Rohit Kumar - Customer
We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch
Sumit Nigam - Customer
We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions Private Limited Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.
Udham Singh Nagar - Customer
We are satisfied with products and support provided by Aria Telecom as we are using telephone recording system. We would like to recommend your product/services to our friends.
Manoj Kumar - Customer
We are using Voice Logger of Aria Telecom Solutions Private Limited. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.
Vikas Bhatt - Customer
As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.
Rahul Kumar - Customer
Yes it has been installed completely and operational now. I am really thankful to you and your competent technical team who help to complete this job done successfully. Appreciated.
Marian D'Souza - Customer
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