Cloud -Based call centers are network -based services in which a providers owns and operates call center technology. Thereby providing its services remotely to business in a subscription model. Aria cloud based call centers are offering an innovative way to approach the pitfalls of our business .Aria call centers is easy to start services. CCCS determines the service level of our business. It provides easy Work from home facility to agents.Speed of Deployment — Aria Cloud-based call centers being hardware free, the implementation of such systems is quick, and there is no hassle in the setup procedures in our business environment.Seamless Business Model — the use of cloud-based call centers allows users to seamlessly access systems with the help of an internet connection and deliver high-level customer experiences anywhere anytime.Supple and Scalable — as per the requirement of different business, the Cloud-based call centers’ can be scaled for their business operations.Any time Customer Support — Cloud call centers being made available anytime anywhere, agents can respond to customer inquiries.Monitoring Performance — with cloud-based contact centers, businesses can focus on efficient agent performance, which will lead to high productivity and quality levels of service.Work from home solution: - Cloud based call centers provides work at home agents. It is easy to use for remote agents solution.User-friendly — Cloud-based solutions lead the way with easy to use and user-basic design, providing users with advanced technology with benefits. Increased Productivity — Cloud-based call centers offer enhanced call monitoring process. Agents can work with a single, integrated PC/Laptop by cloud-based technology taking effective decisions reducing agent turnover.
Company Achievements
5000+
Projects Delivered
10000+
Satisfied Clients
7
Winning Awards
4.4
Company Ratings
Our Testimonials
Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.
E. Prasad - Customer
We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services
Rohit Kumar - Customer
We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch
Sumit Nigam - Customer
We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions Private Limited Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.
Udham Singh Nagar - Customer
We are satisfied with products and support provided by Aria Telecom as we are using telephone recording system. We would like to recommend your product/services to our friends.
Manoj Kumar - Customer
We are using Voice Logger of Aria Telecom Solutions Private Limited. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.
Vikas Bhatt - Customer
As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.
Rahul Kumar - Customer
Yes it has been installed completely and operational now. I am really thankful to you and your competent technical team who help to complete this job done successfully. Appreciated.
Marian D'Souza - Customer
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