CRM refers to Customer Relationship Management. It is a strategy to manage all your company's relationships and interactions with your potential and current customers. CRM system enhances a business's ability to cultivate and nurture customer relationships. The system provides a unified approach to organizing customer information while also streamlining processes. A CRM system is an incredibly important tool for every company, helping to foster customer loyalty and forge it into healthy revenue. It enables tracking every interaction with the company and collects information about the customer. This makes the interaction more personalized, increases the chances of conversion, and encourages customer trust and loyalty.On-premise vs cloud CRM creates an interesting scenario for vendors and customers alike where the advocates of both designs put forward interesting arguments to justify their choice. Here are some key factors that you need to consider when weighing whether to use on-premise or cloud-based CRM software.On-Premise CRMOn-Premise CRM is hosted on your office server, it’s necessary to install and configure it. Such CRM is accessed via Local Area Network of a company, that means it doesn’t require an Internet connection. On-Premise CRM is also called On-site CRM. On-premise CRM solution usually require large upfront and ongoing investments to purchase and manage the software and the related hardware, servers, and facilities necessary to run it.Cloud CRMCloud based CRM software refers to the CRM system being hosted in the cloud. The cloud CRM is a subscription based model where the database is stored in the cloud and the database is hosted on third-party servers. You can access information from anywhere at any time and carry out your business activities easily from any corner of the world.For Cloud-based CRM system, initial costs are typically much lower because you simply implement the software to your requirements and then access it through your computer's internet connection.Since there’s no hardware installation, Cloud CRM is extremely easy to implement.
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Our Testimonials
Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.
E. Prasad - Customer
We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services
Rohit Kumar - Customer
We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch
Sumit Nigam - Customer
We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions Private Limited Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.
Udham Singh Nagar - Customer
We are satisfied with products and support provided by Aria Telecom as we are using telephone recording system. We would like to recommend your product/services to our friends.
Manoj Kumar - Customer
We are using Voice Logger of Aria Telecom Solutions Private Limited. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.
Vikas Bhatt - Customer
As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.
Rahul Kumar - Customer
Yes it has been installed completely and operational now. I am really thankful to you and your competent technical team who help to complete this job done successfully. Appreciated.
Marian D'Souza - Customer
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