A Predictive dialer is not just a another auto dialer. Predictive dialer is an automated dialing system that enabled call center to dramatically increase the number of calling surprisingly. It connects agents to calls only if the call is actually answered by a human. It eliminates the time wasting for unanswered calls, busy signals, disconnected lines ,or answering machines and any other automatic services.Increased talk time. The more time that agents spend on the phone with clients, the more sales are going to be generated. With a predictive dialer, the call goes to open agent who can then begin speaking on a personal basis with the caller when the information pops on their screen.Decreased idle time. Idle time between calls one of the biggest time eaters. Whether it is entering notes into their CRM, or just not wanting to dial another number, agent idle time needs to be reclaimed. Using a predictive dialer, agents have a deep reduction in idle time and increase in talk time.Fewer lost leads. With less advanced auto dialers, there is always the chance that the dialer will reach a party only to have a delay in transferring a live agent. During this time, the caller will usually hang up if nobody is immediately on the other end of the line. Using a predictive dialer system transfers the call immediately on pickup, allowing the retention of that customer.Faster than manual. If agents are still dialing manually, figure that it takes about 30 seconds to dial each outgoing number. By using a predictive dialer system, those 30 seconds is reclaimed and put back into productive use.Integrate lead management software. Leave management software ensures that there are fewer dropped and that leads are developed from names and phone numbers into information-rich files that help agents to fully connect with the customer.
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Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.
E. Prasad - Customer
We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services
Rohit Kumar - Customer
We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch
Sumit Nigam - Customer
We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions Private Limited Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.
Udham Singh Nagar - Customer
We are satisfied with products and support provided by Aria Telecom as we are using telephone recording system. We would like to recommend your product/services to our friends.
Manoj Kumar - Customer
We are using Voice Logger of Aria Telecom Solutions Private Limited. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.
Vikas Bhatt - Customer
As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.
Rahul Kumar - Customer
Yes it has been installed completely and operational now. I am really thankful to you and your competent technical team who help to complete this job done successfully. Appreciated.
Marian D'Souza - Customer
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