Real Estate Industry

Call Center Solutions for Real Estate

by Cheena,on Jan 14,2020

The indian real estate sector has witnessed phenomenal growth in last few years and is expected to grow further in the coming years. Demand for commercial/residential property is being driven by urbanization and increasing household income. Emergence of nuclear families and growing urbanization has given rise to several townships. With a number of commercial & housing infrastructure projects being planned / launched, choice to the people has increased giving rise to stiff competition.

Therefore it is imperative that real estate companies adopt the best lead generation techniques & ensure that all leads are captured properly into the system and followed up diligently for high conversion ratio. Aria Telecom has the right solution for the real estate industry, its popular Call Center Solutions for Real Estate, an efficient and effective tool for lead management especially tailored for the real estate vertical.

To find success in real estate, you need to be flexible. You need to be able to handle and understand complex situations and concepts. You need have a very clear idea of who your clients are, and what they want. In short, you need to be able to be there for your clients whenever they need you, and to be able to provide them with the kind of detailed information they’ll need to make what might be the single largest transaction of their entire lives.

This solution not only ease the calling process but also cut down calling costs by almost 90% in compare to traditional network calling. For international calling, this solution works best due to its advance design that enables it to place call to anywhere in the world. For Real Estate clients, we offer 24X7 customer service supports. This intelligent call center software from Aria Telecom is able to manage all telephony operations by itself. It is designed with advance telephony technology that offers best of the calling services. It is a comprehensive integrated module that easily gel into existing telephony system.

This amazing solution comes along with the device and the software in which the software is installed in the computer and further agents can be logged in to their systems and can call via analog phones. It supports multiple connections simultaneously to maintain the work flow. Facilities offered by this system include placing call, recording conversation, live monitoring, reporting, and call queue management. It comes in a package of a hardware device and software which requires no wiring at all for installation as it work over LAN connection. Moreover, it does not require any additional telephony technology for building connection as it connects to IP phone and analog phone both.

It offers complete facility of business communications including real-time reporting, call history, call recording, live monitoring, agent availability, missed call alert, call queue management, performance analysis and inbound/outbound call facility etc. Aria Call Management Solution provides facilities all the business tools that one required for maintaining telephony system. It displays the function characteristic of call center solution and OBD IVRS. It is designed to give you complete analysis of business communication with accurate data.

Call Center Solutions for Real Estate

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