In this crisis situation, it is difficult for every call center organization to modulate an existing on-premises call center setup. Any scaling up of operation require additional hardware and possible modifications in the servers and software. In case you need to scale back after a while, you are left with hardware. Customer is the most important entity for any business. Thus, it is important to assure that your customer receives the best experience. Positive customer experience is important for almost every business, regardless of industry vertical.A Cloud call centre software is a solution that helps customer support agents or sales representatives work remotely.Scaling or customizing cloud-based call center software is a hassle-free, Any business, with a customer facing team, that wants to streamline customer communication should be using a cloud-based contact center software.We offer cloud call centre software for Work Form home solution. This provides quick services to client remotely. This cloud call centre software flexibility and mobility in working are made possible with remote solutions that use cloud-based software so that at-home agents can be active and effective anywhere.Cloud call center software affords business the benefits of effective communication channel with minimum implementation.Aria cloud call center software offers easier way to manage daily operation for customers. Customer can access the system anywhere in the world.it hosted on cloud.To help you make an informed choice, here is Advantages & features you need to know about Aria cloud-based call centre software. Advantages of Aria cloud-based callcentresoftware: -> No geographical limitation on business operation> Mobility and reduced turnover of employees> Lower upfront costs on Infrastructure> Quick setup of solution> Secured data storageFeatures of Aria cloud call centre solution• Virtual number• IVR solution• Call recording• Call Reports• Live monitoring• Cloud CRM
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Our Testimonials
Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.
E. Prasad - Customer
We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services
Rohit Kumar - Customer
We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch
Sumit Nigam - Customer
We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions Private Limited Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.
Udham Singh Nagar - Customer
We are satisfied with products and support provided by Aria Telecom as we are using telephone recording system. We would like to recommend your product/services to our friends.
Manoj Kumar - Customer
We are using Voice Logger of Aria Telecom Solutions Private Limited. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.
Vikas Bhatt - Customer
As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.
Rahul Kumar - Customer
Yes it has been installed completely and operational now. I am really thankful to you and your competent technical team who help to complete this job done successfully. Appreciated.
Marian D'Souza - Customer
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