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Special Tool for Doctors and Healthcare Industry

by Cheena,on Apr 28,2020

In the face of surge in casees of coronavirus diseases , physicians and health system worldwide are racing to adopt virtualized  treatment approaches that obviate the  need for physical meetings  between patients and health providers. In the meanwhile, Aria Telecom is also offering a solution for doctors and healthcare industries for consulting their patients during this crisis. 


Automated appointment booking
Interactive Voice Response (IVR) is one of such technology that has been introduced in the health sector to automating appointment booking process. Booking appointment is one of the primary concerns for patients and giving appointment correctly is important for hospitals. Installing IVR smoothen the process and let patient book appointment through the phone call. IVR offers extreme customization so that patients can choose from the different department and different doctors to book an appointment. Once the appointment is booked by the patient, the hospital and patient both get a confirmation message for the same. So, it not only eases the process but also makes it efficient for both ends. Our medical IVR works with your existing phone system by breaking specific business functions into a series of steps. That means you can deliver information to patients and allow them to make secure phone payments conveniently.


Observe and consultant on Video Conferencing 
Video conferencing allows doctors to see more patients much faster. Neither patients nor doctors need to worry about conflicting schedules since video conferencing software enables them to have an appointment wherever and whenever they want. Time is precious, especially when emergency strikes. Sometimes there is simply no time to lose, and professional help is needed at this very moment. It can be much more practical for the patient to connect to their doctor via a video conference. 
For patients located in rural areas, connecting with healthcare providers in major cities provides unprecedented access to the best care, without the prohibitive costs of traveling. Rural clinics can keep in constant contact with their primary location to ensure synchronicity. Video conference platform is an extremely effective tool in the delivery of remote telemedicine. Aside from minimizing unnecessary travel time and costs, consultations via a video conference are particularly helpful to patients who have issues about traveling to a clinic or hospital due to mobility problems or environment-related concerns.

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