VoIP Phone

Benefits of IP Phones for Business

by Sachin Kaushik,on Wed May 16,2019

As it turns out, there are many potential benefits to switching to a VoIP telephone system. Let's look at some of ways making this change can decrease cost and time investments while increasing productivity.

1. Phones as a Service

This allows you to integrate your phone system with other powerful business applications such as customer databases, integrated email, and even SMS operations. IP technology gives employees and customers the tools they need to interact more efficiently with each other, leading to greater business outcomes and improved customer satisfaction.

2. Mobility and Scalability

If remote offices are a consideration for your enterprise, IP telephony solutions are a must-have. Instead of installing multiple physical phone systems, you can simply log in to your system’s web interface and add another line. Without the need for telephone hardware, your remote offices can go fully mobile in a matter of seconds. Enterprises can scale their communications up and down with an IP solution.

3. Integration with Current Infrastructure

IP telephone systems can also easily integrate with existing legacy systems and hardware including fax machines, alarms, and credit card readers. Because IP telephones integrate with your business applications, so will your legacy systems. When faxes are required, you can send and receive your faxes via email. When you need to transmit credit card data, you’ll see improved speeds through a network connected phone system. IP systems keep almost everything the same while increasing the functionality and productivity within your key business processes.

4. Good on Data, Great on Bandwidth

One of the biggest questions enterprises have about adopting an IP telephony system is how it will impact their data usage and bandwidth and for good reason. This eats up precious bandwidth that other business units may need. During times of silence, your IP system is looking out for total bandwidth allocation, making voice-to-voice calls efficient uses of data.

5. Low Cost-Per-Call

As part of the name suggests, a VoIP Phone System utilizes Internet Protocol to make calls. Instead of using telephone lines, all communication data is turned into packets and sent over the IP network. The IP network your business uses could be your Internet connection, a direct IP connection to your telephone service provider or a combination of both. Placing calls over traditional phone lines means that a line is taken up by the two callers using it to communicate. Since there are only so many lines that can be installed, calls placed over landlines, especially if they are long-distance, are expensive. But using the Internet to relay call data circumvents this problem, making domestic and long distance calls cheaper overall.

6. Service Mobility

If your business is on-the-go, VoIP services can be a tremendous benefit to you because they will follow you wherever you go.

On a traditional phone system, a line that runs to a home or business is assigned its own phone number. Any movement that takes place then becomes a trial of remembering the right codes or keys to dial on your phone. A lot of time can then be wasted by contacting phone companies to transfer services and phone numbers to new locations.

With a VoIP phone system, all of this is eliminated. There are no physical limitations. You have the freedom to move as your business demands without any added stress.

7. Versatility of Features

Using IP Phone Systems allows you to multi-task with the most tech-savvy devices, allowing you to be the most productive you can be.

These features and many more useful ones are available with VoIP phone systems. And because the service always goes with you, the features you find helpful can be added or subtracted with ease. In short, VoIP telephone systems grow with your business.

8. Simple Conference Calls

It’s possible to take part in conference calls if your business uses a traditional phone system, but what you will find is that you will have to pay for an additional service to host multiple callers for a conference. These services are native to many VoIP phone systems. Instead of paying for something extra, you can take advantage of the ability to make conference calls as an added benefit to the service you already pay for.

Benefits of IP Phones for Business

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