call_centre_headset

Best Noise Cancelling Headset for Call Center

by Sachin Kaushik,on Wed Jul 19,2019

Advancement in technology has introduced us to all new range of headsets loaded with astonishing features. Nowadays, we can find blue-tooth headsets, wired headsets, USB headsets and noise cancelling headsets. Here in this article, we will discuss about the basic theory of noise control of headsets. Noise-cancelling or noise-control headset basically reduces the surrounding noise by using active soundproofing or noise control techniques. This technique helps in raising the quality of incoming voice without levitating the volume excessively.

So what is feasible solution is available?

Customer service centers only amplify noise, generated by multiple conversation and telephone ringing. The job of call center employees quietly depends on making sure the customer hears them clearly. There always a concept of noise free calling which helps a person to concentrate on their communication happening.

By using noise cancelling headsets, office workers can concentrate on customer information and queries by making hands free communication. A telephone headset is best choice as it reduces background noise and put crystal clear conversation. The benefit is fully focused on calls and person will not try to speak loudly to hear voice of the person on phone calls.

Aria Call Center Headsets are offered over the head wearing style models which are features with noise cancelling microphone, practical IP telephony sound quality, Light weight design and many more.

Call Centre Headsets can offer a highly attractive solution for organizations, as they bring with them a number of benefits that help to enhance levels of productivity and morale within the workplace.

>>> Physical benefits: cradling a phone between your ear and shoulder can cause back and shoulder pain as well as bad posture. In some cases, employees may even suffer from repetitive strain injuries in the neck or shoulder. Headsets allow employees to sit up straight and relax their shoulders at all times.

• Noise-cancelling technology filters out 75% of background sounds which benefits both the employee and the person on the other end of the line. If you work in a busy office, you’ll be able to hear your caller better, and they will be able to hear you without the background noise.

• Wireless headsets allow you to move away from your desk during a call if you need to find a file, grab a glass of water, or ask a colleague a question.

• Active Noise Cancellation headsets are the new wall in the world of increasingly common open-plan offices as they allow you to retain personal communication and focus space in these environments.

>>> Improved Sound Quality - Communication headsets offers stable quality that enables employees to control the sound coming in by turning the speaker up or down in view of individual preferences. Wearing a headset empowers the microphone to remain in an indistinguishable position from your head moves and speech, so that your voice remains steady. If you use a Noise Cancellation headset the microphone filters up to 75% of background sounds or disturbance, so that your callers hear just you, even in noisy situations. In addition, Wireless headsets additionally tend to offer improved complete sound quality.

>>> Safety - Headsets also have multiple safety benefits. In the office, using a cordless headset means that you have one less wire on which to get tangled. When you're using a cell phone, a headset reduces the amount of radio frequency radiation to which your head is exposed. A wired headset emits no radiation, while a Bluetooth unit emits a minute fraction of what a phone does.

Best Noise Cancelling Headset for Call Center

Posts by Topic

Blog Archive