Call center software is important for insurance industry with effective features. Call center solution is designed to provide high-end calling solutions that any corporate firm need. Insurance industry use call center software to manage all the customers information by insurance industry agents. This software is easy to handle by agents. The supervisor also can check agents live monitoring calls.It allows customers to make buying decision easier People don’t buy insurance policies every day, like groceries in a supermarket. Such a purchase requires some research and you need time to weigh all pros and cons. That’s when your insurance call center comes in handy. It becomes a place where your prospects can get professional advice and make an informed decision. The more qualified your agents are, the more likely your prospects become customer.It provides analytics for valuable business insightsReporting tools are one of the must-have call center software features. When you are able to see if your agents meet, how successful your outbound campaign are. With VoIP time Cloud call center solution, you will be able to get different types of reports on any period of time both for incoming and outgoing calls that allow you to make informed decisions.Outbound campaigns can become more productiveManual dialing is a real time-eater. It kills your salespeople’s motivation because they have to do many repetitive call attempts every day, listening to beeps, voicemail, and busy calls. With insurance call center software, they can use a predictive dialer that helps increase the number of live calls 3-4 times. The system starts dialing one entry for each available agent.Customers get more personalized serviceUsing insurance call center software, you can make customer service more personalized. Interactive Voice Response (IVR) menu can be configured in such a way that allows your customers to solve their queries as quickly as possible.
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Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.
E. Prasad - Customer
We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services
Rohit Kumar - Customer
We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch
Sumit Nigam - Customer
We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions Private Limited Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.
Udham Singh Nagar - Customer
We are satisfied with products and support provided by Aria Telecom as we are using telephone recording system. We would like to recommend your product/services to our friends.
Manoj Kumar - Customer
We are using Voice Logger of Aria Telecom Solutions Private Limited. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.
Vikas Bhatt - Customer
As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.
Rahul Kumar - Customer
Yes it has been installed completely and operational now. I am really thankful to you and your competent technical team who help to complete this job done successfully. Appreciated.
Marian D'Souza - Customer
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