Call Center Suite

The call center suite virtualizes call centers, deploying single- or multitenant applications and communicating with customers over voice, chat or email. This might also include capabilities such as skill-based routing, Web callback, outbound call distribution, agent desktop scripting, speech recognition and abandoned call recovery. Call center Suite is a suite of software products that includes multiple integrated components used in call centre. It can be used for inbound as well as outbound call Centre. Call Center Suite is used to handling of inbound and outbound calls, featuring intelligent call distribution to connect callers with the most suitable agents quickly.

Call center Suite in Malaysia

We have best and most affordable Call center suite in Malaysia. Aria call center suite empowers supervisors, managers and employees by providing all the required tools for running a call center. These tools provide better customer services, reduce overall expenses and increase productivity. Call Center Suite includes an organization needs to quickly improve communication and team performances. Our Call Center Suite in Malaysia used to switch functionality, automatic call distribution, intelligent routing, outbound dialing and voice mail.

Call center suite supplier Company in Malaysia

Aria Telecom is best and most famous Call center suite supplier Company in Malaysia & We supply call center suite with features like Customizable fields customer call information ,web based UI (Agent & Admin), Live monitoring , ASR-TTS integration, IVR , ACD, Call recording & many more . Our call center suite have simple and convenient configuration via Web UI. We supply call center suite in Malaysia which is suitable for startups, small businesses. Our call center suite is running successfully in many government helplines.

Call Center Suite Suppliers in Malaysia

We are Call center suite provider in Malaysia with low budget. Aria Telecom is leading provider of call center suite in Malaysia .We provide the call center suite in Malaysia which is used in call centers, hospitals, insurance sector, real state, travel tourism, Business, government sector in Malaysia. We are here to provide best call center suite to our clients in Malaysia. Our dashboard provides supervisors and agents real-time data through a full of set of intermediary metrics, covering a specified timeframe. Our Call center suite is user friendly. We are most popular Call center Suite Suppliers in Malaysia. We are always focus to supply best call center suite in Malaysia.

Our Testimonials

Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.

E. Prasad - Customer

We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services

Rohit Kumar - Customer

We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction

Ramesh kumar - Customer

We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch

Sumit Nigam - Customer

We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.

Udham Singh Nagar - Customer

We are using Voice Logger of Aria Telecom Solutions Pvt. Ltd. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.

Vikas Bhatt - Customer

As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.

Rahul Kumar - Customer

I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time.

Adarsh Verma - Customer

I am glad to share my feedback with you and convey to all concerned as well. I would like to appreciate Mr. Navdeep Chauhan and Aria Telecom as i contacted him and shared my issue he explained and well managed and make me understand about the process and further knowledge too . It is new experience for me and want to thank you from core of my heart for him ( Mr. Navdeep Chauhan) As per my experience he is very active on his work and full of experience and way to explain "Mentor". I have 15 years of experience in BPO and met many minds and experiences . He is one of diamond !! "Good Luck !! Thank you for coaching me you are a True Mentor "`

Ashwani Thakur IT Manager - Customer

Dear Team, I would like to inform that we always have received support & provide satisfaction resolution on highlighted concern from support team... Thanks All.

P S Team Leader - Customer

I would like to appreciate the level of customer service provided to be by Aria Support Team. After a call our issue has been resolved immediately. Really amazing customer service for the dialer!" Thanx for the best support.

Rajkumar Kumar IT Manager - Customer

"I'd like to compliment you on your fast and efficient online support for the call centre solutions. I have just had a very pleasant and helpful experience with your Aria support Team. Brilliant service, they are patient, prompt, polite. Highly recommended!"

Ajay Ganguly Sr Executive - Customer

Call Center Suite

Call center Suite in Malaysia

Call center suite supplier Company in Malaysia

Call Center Suite Suppliers in Malaysia

Download PPT

Download Brochure

More Info Products