In emergencies situations, every second count - whether it concerns an accident, a major health issue or ailment, the first few minutes are critical in saving a life. At this crucial point, the emergency phone number in India is of utmost importance. We understand that much can be done to save lives in the spur of the moment and endeavor to deliver prompt services with just one call to an emergency contact number in India.Essentially Ambulance Services have to be an extremely coordinated exercise with a capability to address the large demographical network and quick response time. As soon as the organization gets a call, the Ambulance Services organization have a complex task to collect all necessary patient details, including patient’s location and classify the type of emergency viz: into Medical, Police & / or Fire and then notify the nearest unit / ambulance handling it to reach the patients location at the earliest.Aria Telecom provides integrated solutions and services to help governments, enterprise hospitals to enhance the quality of Emergency Management services with Ambulance Services. Aria call center solution provides one-stop access to determining emergency location to till reach the victim to the appropriate hospital. Aria provides a quick and integrated response and service to emergencies. Aria brings the expertise to address all kinds of emergencies in the most rural areas to overcrowded urban localities.The Comprehensive Solution:For running helplines 104, 102 for ambulance services. We have provided an Aria ACCS Advance (unified communication system), Call Centre Software with basic features:>> MIS Reports>> Live Monitoring>> Recordings>> Conference up to 5 parties with all recording & mute function-if primary person would be disconnecting, another conference call should not be initiated.>> Basic IVR>> Executive Panel>> Admin Panel>> Cal info pop up>> If all executives are busy call should go to IVR with various language-calls Queue>> Third-party CRM IntegrationBenefits >> Easy to use>> Rapid implementation enabling operation of multi-channel Contact Center Solution>> Fulfillment of inbound, outbound, blended & multimedia contact management requirements>> Modular, Scalable & Reliable>> Personalized & effective interaction that gives a worthwhile experience to callers>> Comprehensive functionality & feature-rich capabilities>> Maximize Productivity & Improve agent efficiency>> Minimize Operating Costs>> Increase profitability by optimizing the efficiency of your people & systems.>> Enhance user experience across every channel and touch point>> Inbound calls are routed in an efficient and intelligent manner
Company Achievements
5000+
Projects Delivered
10000+
Satisfied Clients
7
Winning Awards
4.4
Company Ratings
Our Testimonials
Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.
E. Prasad - Customer
We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services
Rohit Kumar - Customer
We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch
Sumit Nigam - Customer
We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions Private Limited Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.
Udham Singh Nagar - Customer
We are satisfied with products and support provided by Aria Telecom as we are using telephone recording system. We would like to recommend your product/services to our friends.
Manoj Kumar - Customer
We are using Voice Logger of Aria Telecom Solutions Private Limited. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.
Vikas Bhatt - Customer
As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.
Rahul Kumar - Customer
Yes it has been installed completely and operational now. I am really thankful to you and your competent technical team who help to complete this job done successfully. Appreciated.
Marian D'Souza - Customer
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