In the hospitality industry, successful companies know that loyalty is fleeting. Customer satisfaction is vital, but often hard to find. Hotels, restaurants, event planner business know the truth of it. Guests expect and demand A+ service and Aria works to ensure your guests get it.Imagine a front desk that never closes. Guest services that is always available. On-demand registration services, booking reservations with a live person anytime. Our full service global call centre solution is designed to meet the needs of any hotel property or chain. Skilled associates act as an extension of your sales force, focused on improving conversions and revenue per reservation.We have developed a cognitive and effective call centre solution for the hospitality business, be it restaurants, hotels, travel or entertainment.Aria has taken a giant leap in this important area of entertainment and interactive business by offering a wide range of solution that caters to the specific requirements of the hospitality industry. Hospitality business has taken a new dimension in recent times by shifting from its older version of unidirectional communication to the present multidimensional communication. Now consumers interact with Hospitality Businesses across various channels including face-to-face communication, email, chat, phone, social media, and other media as preferred by the customers.The third party service providers offer customized and comprehensive solutions that enable travel and hospitality firms not only improve operational efficiency but also achieve greater customer satisfaction and timely delivery of services at cost effective prices.Furthermore, industry experts believe that by delivering prompt services, call centers help make their clients’ market position stronger and strengthen their social media presence in the global arena. This further promotes sustained customer relationships and enterprise-grade mobility solutions with both existing and prospective customers.Benefits:->> Improved Service Quality>> Enhanced Customer Experiences>> Multilingual, Multicultural and Multi-channel Support>> Focused Services with You and Your Guests in Mind>> Enhanced Productivity And Efficiency>> Improved Reporting Features>> Great Customer Experience>> Improved Security
Company Achievements
5000+
Projects Delivered
10000+
Satisfied Clients
7
Winning Awards
4.4
Company Ratings
Our Testimonials
Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.
E. Prasad - Customer
We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services
Rohit Kumar - Customer
We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch
Sumit Nigam - Customer
We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions Private Limited Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.
Udham Singh Nagar - Customer
We are satisfied with products and support provided by Aria Telecom as we are using telephone recording system. We would like to recommend your product/services to our friends.
Manoj Kumar - Customer
We are using Voice Logger of Aria Telecom Solutions Private Limited. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.
Vikas Bhatt - Customer
As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.
Rahul Kumar - Customer
Yes it has been installed completely and operational now. I am really thankful to you and your competent technical team who help to complete this job done successfully. Appreciated.
Marian D'Souza - Customer
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