The Coronavirus outbreak is first and foremost human tragedy. affecting thousands of people. It is also having growing impact on global economy. Businesses are rapidly adjusting to changing the need of their people, their customer and suppliers, while navigating the financial and operational challenges.During this crisis, Cloud based IVR is the perfect tool to keep in touch with clients so that you can continue to provide them with support whenever required. Interactive Voice Response System has made it possible for organizations to encourage seamless communication between all clients, stakeholders, and team members of corporate organizations. It does not hamper business operations – the quality of work remains just the same, it’s just that employees work from their home, instead of the office environment.For government agenciesIVR system is a conversational IVR that gives Government Agencies and NGOs the ability to provide relevant corona virus information to citizens in a responsive and proactive manner. It automates the most common questions about the disease and its spread, therefore reducing the number of agents required to staff hotlines. Our IVR and Corona virus hotline is securely hosted in the cloud and scales on-demand to handle as many calls as needed. Our team manages the entire solution and there is no technical expertise required from the customer. Professional Greeting messageAria Telecom enables companies to play a pre-recorded greeting message for their customers. Not only does this give your organization a professional image, but also it helps in forging a strong positive connection with your clients during COVID19 cries. 24x7 call supportThe COVID-19 crisis means that companies need to provide extra support to valued customers by going beyond office hours. While your human call agents may be working from home and not available at all times, an IVR will be available to answer client queries 24*7, at any time of their convenience.Voice broadcasting message for employeeIf you have urgent COVID-19 news you need to share with your entire team or employee, you can set up a voice broadcast to contact all your employees with an automated message. Automating it using voice broadcasting also eliminates the need for manual work.
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Our Testimonials
Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.
E. Prasad - Customer
We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services
Rohit Kumar - Customer
We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch
Sumit Nigam - Customer
We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions Private Limited Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.
Udham Singh Nagar - Customer
We are satisfied with products and support provided by Aria Telecom as we are using telephone recording system. We would like to recommend your product/services to our friends.
Manoj Kumar - Customer
We are using Voice Logger of Aria Telecom Solutions Private Limited. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.
Vikas Bhatt - Customer
As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.
Rahul Kumar - Customer
Yes it has been installed completely and operational now. I am really thankful to you and your competent technical team who help to complete this job done successfully. Appreciated.
Marian D'Souza - Customer
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