Crm Development Service| Aria Telecom

Customer Relationship Management software

Customer Relationship Management software platform designed at Aria Telecom has ability to deploys technology to organize, automate, and synchronize data. Data from sales, marketing, customer service, and technical support are managed well in this system.Customer Relationship Management (CRM) software enhance customer experience as well as boost productivity of company significantly. Customer Relationship Management (CRM) software also help to improve relationship by customizing customers experience.Well-organized Customer Relationship Management softwarenot only reduce cost but also improves management.Customer Relationship Management software also keeps a track on important changes in the market trend, customers’ preferences, purchasing power etc. Customer Relationship Management software is one of the best computer applications that manages data in a concise and consolidated way. Every type of business requires a system that can synchronizes information in a single click.

CRM Software Development

CRM Software Developmentbrings all data under one umbrella, which helps the client service, or customer service departments to improve the sales and after-sales services.Our CRM Software development team is coupled with both Open Source CRMSoftware development services experts and Microsoft CRM Software development services experts to boost your profitability and sales.Custom CRMSoftware development services or CRMSoftware customization services would be added feather in enabling business to optimize interactions, increase speed of delivery or to achieve better ROI.CRM Software Development at Aria Telecom means a complete solution for your business. The CRM Software program developed here can sustain customer records at a central place which can be accessed by employees too.

Objectives of our innovative CRM strategy are:

At Aria Telecom we provide efficient websites with design and online services of different kinds. To build CRM, our developers first understand the nature and requirements of the business, and then work on software to maintain the database. It helps streamlining the functioning of various strengthsof the organization through this CRM application.

effectively distribute the workload
increase your business efficiency
increase your return on investment and profit margins
retain existing customers and induct new ones

Benefits of CRM Development Services

CRM application development not only generates information about the clients or customers, but helps to the research and development department of the company. It studies the customers’ behaviour and attitude towards the product, etc. which helps in promoting the business. CRM is not about centralizing the client’s data, offers a ready source that generate information about changing trends.

CRM aids executive leadership in identifying, preventing and effectively addressing recurrent obstacles in business processes allowing for smooth functioning.
Easily identifies the target audience for specific products, based on their previous order history.
Enables Cross selling or Upselling by providing historical data.
Helps the organization to prevent gaps between customer service and business with records of all historical data for all customers.
It helps to generate and record the history of Purchase Orders, Sales Orders, and Invoices.
It systematically tracks customer communication, problems, and solutions.
Tracks customer activity at each end point, purchase and sales habit.

Our Testimonials

Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.

E. Prasad - Customer

We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services

Rohit Kumar - Customer

We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction

Ramesh kumar - Customer

We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch

Sumit Nigam - Customer

We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.

Udham Singh Nagar - Customer

We are using Voice Logger of Aria Telecom Solutions Pvt. Ltd. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.

Vikas Bhatt - Customer

As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.

Rahul Kumar - Customer

I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time.

Adarsh Verma - Customer

I am glad to share my feedback with you and convey to all concerned as well. I would like to appreciate Mr. Navdeep Chauhan and Aria Telecom as i contacted him and shared my issue he explained and well managed and make me understand about the process and further knowledge too . It is new experience for me and want to thank you from core of my heart for him ( Mr. Navdeep Chauhan) As per my experience he is very active on his work and full of experience and way to explain "Mentor". I have 15 years of experience in BPO and met many minds and experiences . He is one of diamond !! "Good Luck !! Thank you for coaching me you are a True Mentor "`

Ashwani Thakur IT Manager - Customer

Dear Team, I would like to inform that we always have received support & provide satisfaction resolution on highlighted concern from support team... Thanks All.

P S Team Leader - Customer

I would like to appreciate the level of customer service provided to be by Aria Support Team. After a call our issue has been resolved immediately. Really amazing customer service for the dialer!" Thanx for the best support.

Rajkumar Kumar IT Manager - Customer

"I'd like to compliment you on your fast and efficient online support for the call centre solutions. I have just had a very pleasant and helpful experience with your Aria support Team. Brilliant service, they are patient, prompt, polite. Highly recommended!"

Ajay Ganguly Sr Executive - Customer