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gsm call centre suite

Cloud based contact centre solutions is a modern alternative to on premise contact centres using the latest in communications technology.Cloud based contact centre solutionshas synchronized call centre programming arrangement into one master PC which has ease the operation process as well. Moreover, the work efficiency it shows in terms of taking a call and record them is just overwhelming than any other application.

GSM Call Centre Suite manufacturer in India

Aria provides GSM Call Centre Suite can improve the performance & efficiency of call Centre. We are GSM Call Centre Suite manufacturer in India which is capable of multiple trunk setup like inbuilt SIP trunk for international/domestic trunk connectivity through CTI or GSM gateway.We offer GSM call centre suite software to manage inbound and outbound calls for small business.

Gsm gateway

GSM gateway is a piece of equipment that turns an expensive call from an office land line to a mobile phone into a call from within the GSM network.GSM Gateway, called also as GSM VoIP Gateway, is a device that make possible of direct routing between IP, GSM, Digital, and Analog networks. Aria Telecom is a professional manufacture of VoIP products and provides ACOM brand VoIP communication device and solution.

Gsm call centre solutions

Gsm call centre solutions can make the Call Centre Technology available in budget.Gsm call centre solutionsare designed For Power and Flexibility So That You Can Leverage Its Features.Gsm call centre solutionsare essential and an imminent necessity for most ... encompasses a wide range of features from GSM to PRI integration.

To get GSM gateway with complete call Centre suite features contact to Aria Telecom.

GSM call-center-Suite

GSM CALL CENTRE SUITE

  • GUI Agent Panel
  • Admin/ Supervisor Panel
  • GSM Ports
  • 120 GB SSD
  • Predictive / Preview Dialling/ OBD IVR
  • Basic IVR
  • 100% Conversation Recording
  • 3 Party Conference
  • SIP License
  • Customizable 45 Field CRM
  • Customizable Disposition
  • Call Back Scheduler
  • Live Monitoring
  • Agent Log-in / Logout
  • ACD

  • MIS Reporting
  • Role Management
  • Lead Management
  • Barge-In & whispering
  • Call Centres
  • Hospitals
  • Insurance sector
  • Real Estate
  • Travel and tourism
  • Business
  • Airlines
  • Customer Care
  • Government Sector
  • Higher client satisfaction
  • Better monitoring of agent’s work
  • Improve reporting features
  • Enhance productivity and features
  • Cost effective solution with extensive features
  • Better sales
  • Improve security

Model: 4 Port GSM Call Centre Suite

It comes with four GSM/3G SIM support systems in a compact design. This device enables integrated GSM/3G connectivity and open standard SIP support that connects easily with IP phones, IP-PBX software and hosted SIP trucking services. It is small appliances with a stable hardware and inbuilt IP PBX functionality. GSM Call centre Suite can be used both for inbound and outbound call Centres. It is perfect to maintain communication between remote stations and main offices.

Model: 8 Port GSM Call Centre Suite

These devices are designed with rich technical specification to reduce expenses of business communication. It is very easy to handle, and get installs without much hassle due to its web-based preferences. All standard hardware and advanced software configurations has been used to build this device. Configuration with existing IP-PBX, PBX soft switches like Lynx Server or Elastic is made easy for this device. It has 8 GSM channels that can easily bridge IP systems to GSM network. It is small appliances with a stable hardware and inbuilt IP PBX functionality. GSM Call centre Suite can be used both for inbound and outbound call Centres.

Model: 16 Port GSM Call Centre Suite

It comes with high-end hardware and software design to fulfill demand of updated business standards. It is compatible with GSM/SIM connection that saves business communication investments. It is compatible with SIM Cloud and SIM bank as well. All you need is to insert your SIM card into this device and configure it with telephone lines. Due to this easy-handle feature, it performs well in a stable manner. Its antenna configuration makes it easy to install with maximum 16 lines. It is small appliances with a stable hardware and inbuilt IP PBX functionality. GSM Call centre Suite can be used both for inbound and outbound call Centres.

Model: 32 Port GSM Call Centre Suite

It offers multi-channel communication facility with configuring up to 32 telephone lines with it. It works well between VoIP and mobile networks, and is the smartest variant of Aria GSM gateways. To maintain such a high-end connection limit, it is build with all modern hardware & software. It offers quick change of SIM cards without any hassle and keeps installation process very simple. It is small appliances with a stable hardware and inbuilt IP PBX functionality. GSM Call centre Suite can be used both for inbound and outbound call Centres.

call-center-Appliances
call-center-Appliances

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