A complaint booking IVR based system is used for booking complaints of customers, residents etc. Parth IVRS is Unified Communication System which works as standalone tool for IVR application for complaint management. A company which has large number of customers should go for IVR based complaint management system. Aria IVRS can be customized according to the requirement of clients. We have employed a highly dedicated and experienced team of professionals, who works closely to produce a superior collection of products as per the specifications of our valued clients

IVR with Complaint management

We have been set up to offer our clients an innovative range of products ranging from small scale IVR systems to high end dial out and call testing programs. Our IVR with Complaint management innovatively designed using modern technology in compliance with the quality standards to ensure excellent compatibility, accurate performance and durability. These are used in various application areas such as Corporate, Government agencies, customer care, share brokers etc.


IVR (Interactive Voice Response) is an automated telephony system where information is made through the use of voice or DTMF (Dual Tone Multi Frequency) Keypad. IVR technology allows the individual to communicate with phone system and obtain require information.

Aria Telecom R&D department developed the robust IVRS based complaint booking system for MES (Military Engineering Service) which allows user to register a complaint with DTMF inputs as well as get status about same complaint. MES, Military Engineering Service provides maintenance service to the service man for their resident’s quarters & offices. These maintenance services include services for plumbing, telecom, electricity, civil work, carpenter, housekeeping etc.

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