IVR for Money Transfer Services
Organization Name: Beam Money Pvt. Ltd.
Client Requirement:
Beam Money is an online ecommerce firm which is known for the money transfer services like Phone Bills, DTH Services, Insurance Premium, Banking Services, and Internet Recharge etc. for better customer services and for the ease of customers, they need a requirement of IVRS where customer could submit their bills or could enquiry for any other services via IVR
What we have offered:
This IVRS is used for Multi Services; here we have given separate options for different services.
As customer connects, if mobile no. is registered system will ask to customer to proceed within main menu. If Mobile is not register, it will ask to register first and ask some details related to customer and will be save one by one in system for Future assurance. After entering all details, system will announce the Pin for Beam subscriber account. You have an option if you forgotten your pin, you can connect with Customer Care to retrieve the Pin. This Pin will be help full for making every transaction complete.
Main Menu Services
- 2. To Recharge Your Mobile
- 3. To Recharge Your DTH
- 4. To Pay Bill
- 5. For Other Services-By selecting above inputs, we can avail the above 3 services. In Other services we can check our transaction history, Mange beam subscriber account, Edit registered details etc.