Unified Capital | Case Study

Real Estate Clients

XYZ is real estate Company specializing in residential and commercial property sales.

Key Issue

Operating in a highly competitive market, XYZ Company faced challenges in generating leads and improving engagement with potential clients

Inefficient Lead Management
Low Conversion Rates
Limited Customer Engagement
Uncoordinated Follow-ups

So they required a start new calling process for bookings of residential, commercial properties etc. it’s a blended process for outbound & inbound both.

The Comprehensive Solution

Implemented a structured inbound and outbound calling process to address these challenges. We gave a two panel Executive panel & Admin panel. Features are as follows.

CRM Integration
Inbound Call Handling
Outbound Call Campaigns
Automated Lead Assignment
Call Scripting
Performance Tracking (live monitoring)
Recording
Click to dial
MIS Reports

Result

By implementing a new inbound and outbound calling process, XYZ Company significantly improved its lead management, customer engagement, and conversion rates. The firm was able to streamline its sales operations, providing timely and personalized communication to potential clients, ultimately driving higher sales and enhancing its market position.

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