Omni Channel Communication

Omni Channel Communication software gives small & Big business ability to communicate with customers in a seamless conservation while moving between channels such as voice,chat, SMS/text, email, social media and more. Omni Channel Communication platform is easy-to-integrate and provides personalized engagement, real-time analytics, and more to empower businesses. Our Omni Channel Communication providers often offer tools like chatbots and AI-driven services to ensure immediate customer engagement across channels.

Omni Channel Communication Company in Ghana

Omni Channel Communication system in Ghana can be a powerful tool for businesses looking to enhance customer interactions across multiple platforms. In such a system, customer service, sales, and marketing can work seamlessly through various channels such as SMS, social media (e.g., WhatsApp, Facebook), email, web chat, and phone calls. Implementing an omni channel strategy in Ghana would allow businesses to provide a unified and personalized experience, fostering better customer satisfaction and loyalty.

Omni Channel Communication Provider in Ghana

Aria Telecom is a leading Omni-Channel Communication Provider in Ghana, offering seamless, integrated communication solutions to enhance customer engagement across multiple channels. This service empowers businesses to connect with customers via various platforms, ensuring consistent and efficient communication. We provide all the customized features in Omni Channel Communication as per customer requirement.

Omni Channel Communication supplier in Ghana

Aria Telecom is 20+ years Omni Channel Communication supplier in many sectors like e-commerce, retail, telecom, and hospitality in Ghana. All sectors use Omni-Channel Communication to streamline customer interactions. We always focus on creating consistent and personalized customer experiences, regardless of the platform being used. Our Omni Channel Communication supplies businesses with tools and platforms to engage with customers efficiently, track interactions across all channels, and offer real-time support, enhancing overall customer satisfaction and loyalty.

Our Testimonials

Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.

E. Prasad - Customer

We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services

Rohit Kumar - Customer

We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction

Ramesh kumar - Customer

We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch

Sumit Nigam - Customer

We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.

Udham Singh Nagar - Customer

We are using Voice Logger of Aria Telecom Solutions Pvt. Ltd. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.

Vikas Bhatt - Customer

As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.

Rahul Kumar - Customer

I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time.

Adarsh Verma - Customer

I am glad to share my feedback with you and convey to all concerned as well. I would like to appreciate Mr. Navdeep Chauhan and Aria Telecom as i contacted him and shared my issue he explained and well managed and make me understand about the process and further knowledge too . It is new experience for me and want to thank you from core of my heart for him ( Mr. Navdeep Chauhan) As per my experience he is very active on his work and full of experience and way to explain "Mentor". I have 15 years of experience in BPO and met many minds and experiences . He is one of diamond !! "Good Luck !! Thank you for coaching me you are a True Mentor "`

Ashwani Thakur IT Manager - Customer

Dear Team, I would like to inform that we always have received support & provide satisfaction resolution on highlighted concern from support team... Thanks All.

P S Team Leader - Customer

I would like to appreciate the level of customer service provided to be by Aria Support Team. After a call our issue has been resolved immediately. Really amazing customer service for the dialer!" Thanx for the best support.

Rajkumar Kumar IT Manager - Customer

"I'd like to compliment you on your fast and efficient online support for the call centre solutions. I have just had a very pleasant and helpful experience with your Aria support Team. Brilliant service, they are patient, prompt, polite. Highly recommended!"

Ajay Ganguly Sr Executive - Customer