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SMS Integration in Omni Channel

by Sachin Kaushik,on Wed May 04,2019

Aria SMS Integration provides the option to add SMS text messaging in Omni Channel Communication System. Depending upon the nature of your business it may also be possible to deliver the product or service itself via SMS. SMS integration in Omni Channel Communication offers a cost effective means of contacting your customers and provides the ability to personalize each message based upon your requirements. SMS APIs allow you to send bulk SMS offers, trigger transactional updates and OTPs, receive inbound SMS, pull reports, and manage contacts & more. Our intelligent SMS gateway routing assures best-in-class delivery.

SMS campaigns
SMS text messaging campaigns
By using SMS text campaigns rather than traditional methods of contact such as paper or phone calls you will be able to reach your customers more quickly and more cost effectively. Entice your customers by sending them promotional offers to their mobiles: its instant and cheap.
Bulk SMS text messaging
Bulk SMS messaging allows you to target customers with latest offers, news and other information about your products and services. As with most forms of direct marketing you require the consent of the person you are contacting before you send any such SMS messages. SMS text messaging campaigns can be created in our SMS Broadcast Manager module which is available standalone or as a module to or website or ecommerce website. All SMS messages are then sent via our SMS gateway out onto the global mobile networks.
Two-way SMS short code campaigns
Two way SMS campaigns are ideally suited for quizzes, competitions, promotional offers and generally increasing loyalty with your customer base. Your customer sends an Inbound text message to a short code and they instantly receive back a response either by text message or an email or both: it's that simple.
An SMS API allows you access any service of the API's provider directly from your personal application.
Now you need to configure the API through a simple web-based interface. With this interface, you can handle your API connections, run and supervise operations and analysis reporting stats.
Once the database is connected to the system, complete system integration with SMS Messaging Company is the next step. With the completion of all these steps, bulk SMS service integration for your app is performed.
How does an API work?
We send a request to API by calling a URL with required credentials for example name, password, sender ID, mobile number etc. Once request is done the API along with all the parameters fired to SMS Gateway server and SMS Gateway server process the request and make answer for the particular call instantly.
We are familiar with the advantages and need of SMS Integration. How It can helps us in several ways, read below:-
1. You can send SMS in a number of ways, including formats
2. You can receive text messages
3. You will receive what the sender is sending without having to use any code
4. Apart from these, you will receive real-time status report

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