Why Organizations need Ticketing CRM software for customers? In today's fast-paced business environment, exceptional customer support is more than just a necessity—it's a differentiator. To stay ahead, companies need robust systems to manage customer interactions efficiently and effectively. Our Ticketing CRM software combines the functionalities of traditional CRM systems with advanced ticketing features. It allows businesses to track, manage, and resolve customer inquiries and issues through a centralized platform. Key Features of Our Ticketing CRM Software: Multi-Channel Support: Handle customer inquiries from various channels such as email, phone, live chat, WhatsAppchat , Chat bot , social media, and web forms in one place. Ticket Management: Automatically convert customer inquiries into tickets, categorize them, assign them to the concern team, Escalation and track their progress until resolution. Automation: Use automation rules to streamline repetitive tasks such as ticket assignment, follow-ups, and notifications, freeing up your team's time for more complex issues. Knowledge Base: Create and manage a self-service portal where customers can find answers to common questions, reducing the volume of incoming tickets. Reporting and Analytics: Gain insights into your team's performance, customer satisfaction levels, and common issues through detailed reports and analytics. Integration: Seamlessly integrate with other business tools such as email, CRM systems, project management tools, and more to create a unified workflow and existing system. We have many satisfied clients like : JVVNL Jaipur , JDVVNL Jodhpur , SMVDSB Katra , ULDB Livestock Dehradun, and many more where our Ticketing CRM software is running successfully. Conclusion In an era where customer expectations are higher than ever, businesses need right Ticketing CRM software. Our Ticketing CRM software not only helps manage customer inquiries efficiently but also enhances overall customer relationships. By integrating ticketing functionalities with CRM capabilities, these solutions provide a holistic approach to customer support, driving satisfaction, loyalty, and ultimately, business success. Our ticketing CRM software is Cost-effective and customizable solution. Investing in the right ticketing CRM software connect with us.
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5000+
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Satisfied Clients
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Company Ratings
Our Testimonials
Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.
E. Prasad - Customer
We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services
Rohit Kumar - Customer
We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch
Sumit Nigam - Customer
We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions Private Limited Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.
Udham Singh Nagar - Customer
We are satisfied with products and support provided by Aria Telecom as we are using telephone recording system. We would like to recommend your product/services to our friends.
Manoj Kumar - Customer
We are using Voice Logger of Aria Telecom Solutions Private Limited. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.
Vikas Bhatt - Customer
As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.
Rahul Kumar - Customer
Yes it has been installed completely and operational now. I am really thankful to you and your competent technical team who help to complete this job done successfully. Appreciated.
Marian D'Souza - Customer
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