Aria parth 30c| Aria Telecom

Aria Parth 30C has inbuilt 45 field CRM to manage caller data, CRM can be customized as per client process. We have three option to manage like, Drop down, text box or calendar. Third party web-based CRM or ERP also can be integrated for client pop-up.

Aria Parth 30c call center suite

Aria telecom provides our telecommunication products Aria Parth 30c call center suite with advanced features.Aria Parth 30c call center suite can be used for as IP PBX, IVRS, Telephone Recording System, Conference Bridge, OBD IVRS, Contact Centre Solution.Aria Parth 30c call center suite is suitable for inbound and outbound process.Aria Parth 30c call center suite is also used for domestic call center.Aria Parth 30c call center suite is easy to use and easy to integrate .

AR Parth 30c call center solution

AR Parth 30c call center solution isvery useful for housing society, corporates, Customer care, small call Centres, Help Line, Institutional Campus. SME etc.AR Parth 30c call center solution support IP Phone, FXS Gateway,FXO Gateway. AR Parth 30c call center solution canWork with Agent PC or Without Agent PC. AR Parth 30c call center solution provides all call center features.

ARIA PARTH-30C – Call Centre Suite:

Suitable for Inbound / Outbound Process
Suitable for domestic call Centre
IVRS
Up to 30 Agent Support on Single BOX
Up to 60 Agent support with additional database server
Inbuilt IP PBX Support
Up to 60 concurrent calls
SIP & IAX Support
Flexible Extension numbering
Support IP Phone, FXS Gateway,FXO Gateway
Soft phone on desktop / Mobile phone compatibility
SMS integration (Optional)
Email integration (Optional)
Support ISDN PRI through PCI-eCard, Gateway
Support Analog Trunk through FXO Gateway / FXO Card
Support GSM Trunk through GSM Gateway
Work with Agent PC or Without Agent PC

Features:

Call Transfer
Caller ID
Call Hold / Un Hold
Mute
ACD/ UCD
Conference Room
5 Party Conference
Music On Hold
SIP Trunk ，IAX2 Trunk ，PSTN Analog Trunk
Configure via WEB interface
Codec: G.711u/a, G.729, GSM
Conversation Recording
OSLEC (Open Source Line Echo Canceller)
Strong ACD application
Call Centre Feature
Predictive Dialing

Our Testimonials

Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.

E. Prasad - Customer

We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services

Rohit Kumar - Customer

We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction

Ramesh kumar - Customer

We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch

Sumit Nigam - Customer

We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.

Udham Singh Nagar - Customer

We are using Voice Logger of Aria Telecom Solutions Pvt. Ltd. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.

Vikas Bhatt - Customer

As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.

Rahul Kumar - Customer

I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time.

Adarsh Verma - Customer

I am glad to share my feedback with you and convey to all concerned as well. I would like to appreciate Mr. Navdeep Chauhan and Aria Telecom as i contacted him and shared my issue he explained and well managed and make me understand about the process and further knowledge too . It is new experience for me and want to thank you from core of my heart for him ( Mr. Navdeep Chauhan) As per my experience he is very active on his work and full of experience and way to explain "Mentor". I have 15 years of experience in BPO and met many minds and experiences . He is one of diamond !! "Good Luck !! Thank you for coaching me you are a True Mentor "`

Ashwani Thakur IT Manager - Customer

Dear Team, I would like to inform that we always have received support & provide satisfaction resolution on highlighted concern from support team... Thanks All.

P S Team Leader - Customer

I would like to appreciate the level of customer service provided to be by Aria Support Team. After a call our issue has been resolved immediately. Really amazing customer service for the dialer!" Thanx for the best support.

Rajkumar Kumar IT Manager - Customer

"I'd like to compliment you on your fast and efficient online support for the call centre solutions. I have just had a very pleasant and helpful experience with your Aria support Team. Brilliant service, they are patient, prompt, polite. Highly recommended!"

Ajay Ganguly Sr Executive - Customer