Client Name: Techmen Compusoft Pvt. Ltd.
Key issue:
We need an interactive voice recording system to book the patient’s appointment with the doctor. Target user for the system is patient or caller. We need to allocate a unique number to every doctor which can be used by the patient to book the appointment through IVR.
Comprehensive solution:
To meet this requirement of automated doctor’s booking process, we have designed and customized our Embedded IVR. The complete process will work as below.
Process flow: