Online Complaint Management System

Our Online Complaint Management System (OCMS) is a digital platform designed to facilitate the submission, tracking, and resolution of complaints or grievances by users. Our online complaint management system is a software solution designed to handle customer complaints efficiently. It helps organizations streamline their complaint handling process, ensuring timely resolutions and improved customer satisfaction. Customers can easily submit complaints through a web portal or mobile app. We always focus to provide customers hassle free products.

Online Complaint Management System provider Company

Aria Telecom Solutions Pvt Ltd stands out as a premier provider company of online complaint management systems in Dubai, offering innovative solutions that cater to diverse industries and businesses of all sizes. We are one of the leading companies providing Online Complaint Management Systems in Dubai. Our Online Complaint Management System Company is beneficial for various organizations, including businesses, government agencies, and non-profits. Our Online Complaint Management System can significantly improve the way organizations handle grievances, leading to better customer satisfaction and operational efficiency.

Online complaint management system provider in Dubai

Aria Telecom is a most and best Online complaint management system provider in Dubai since 2004 & having many satisfied clients. We offer software solutions designed to help organizations manage customer complaints and feedback effectively.

We provide software that enables organizations to receive, track, and manage complaints submitted by customers through various channels (e.g., web, mobile app, email). We provide online complaint management system for ranging from small startups to large tech firms. By effectively managing your complaints, organizations can enhance customer relationships and satisfaction.

Online complaint management system supplier in Dubai

Aria Telecom is one of the Online complaint management system supplier in Dubai where our Online Complaint Management System is a vital tool for organizations seeking to enhance their customer service and operational efficiency. Our Online complaint management system allows businesses to streamline the process of receiving, tracking, and resolving complaints, improving customer satisfaction and operational efficiency. By adopting an Online complaint management system, businesses can streamline their complaint management processes, leading to improved customer satisfaction and loyalty.

Our Testimonials

Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.

E. Prasad - Customer

We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services

Rohit Kumar - Customer

We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction

Ramesh kumar - Customer

We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch

Sumit Nigam - Customer

We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.

Udham Singh Nagar - Customer

We are using Voice Logger of Aria Telecom Solutions Pvt. Ltd. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.

Vikas Bhatt - Customer

As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.

Rahul Kumar - Customer

I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time.

Adarsh Verma - Customer

I am glad to share my feedback with you and convey to all concerned as well. I would like to appreciate Mr. Navdeep Chauhan and Aria Telecom as i contacted him and shared my issue he explained and well managed and make me understand about the process and further knowledge too . It is new experience for me and want to thank you from core of my heart for him ( Mr. Navdeep Chauhan) As per my experience he is very active on his work and full of experience and way to explain "Mentor". I have 15 years of experience in BPO and met many minds and experiences . He is one of diamond !! "Good Luck !! Thank you for coaching me you are a True Mentor "`

Ashwani Thakur IT Manager - Customer

Dear Team, I would like to inform that we always have received support & provide satisfaction resolution on highlighted concern from support team... Thanks All.

P S Team Leader - Customer

I would like to appreciate the level of customer service provided to be by Aria Support Team. After a call our issue has been resolved immediately. Really amazing customer service for the dialer!" Thanx for the best support.

Rajkumar Kumar IT Manager - Customer

"I'd like to compliment you on your fast and efficient online support for the call centre solutions. I have just had a very pleasant and helpful experience with your Aria support Team. Brilliant service, they are patient, prompt, polite. Highly recommended!"

Ajay Ganguly Sr Executive - Customer