Complaint Management CRM

Our Complaint Management CRM (Customer Relationship Management) system is designed to streamline the process of handling customer complaints and feedback. It helps businesses efficiently manage and resolve customer issues by tracking complaints from submission to resolution. Our Complaint Management CRM streamlines complaint tracking, resolution, and reporting, often with features like automated workflows, ticketing systems, customer communication tools, and real-time analytic.

Complaint Management CRM company in UAE

We are Complaint Management CRM provider in UAE since 2004 with 5000+ satisfied clients. Our Complaint Management CRM collects customer feedback post-resolution to measure the effectiveness of the complaint handling process. Our Complaint Management CRM is customizable & end to end Complete complaint management system from complaint registration to resolution. Our Complaint management system is running in many government discoms.

Complaint Management CRM provider in UAE

Aria Telecom ranks as one of the leading Complaint Management CRM companies in UAE. We offers specialized CRM software in UAE designed to help businesses manage customer complaints efficiently. Our Complaint management CRM allows customers to submit complaints through various channels, including email, phone, social media, and live chat, ensuring no issue goes unaddressed. We always focus to improve overall service levels by ensuring complaints are adequately dealt with in a timely fashion.

Complaint Management CRM supplier in UAE

We are 20+ years Complaint Management CRM supplier in UAE. Aria Telecom supply latest Complaint Management CRM in UAE that helps in increasing efficiency and fulfill customer satisfaction. We are Complaint Management CRM suppliers in UAE which is suitable for small Call Center, medium call center& big BPO KPO. Aria Complaint Management CRM is most commonly used Complaint Management with more than 5000 satisfied clients. We supply Complaint Management CRM which quickly identify adverse events, electronically submit regulatory reports on time.

Our Testimonials

Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.

E. Prasad - Customer

We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services

Rohit Kumar - Customer

We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction

Ramesh kumar - Customer

We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch

Sumit Nigam - Customer

We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.

Udham Singh Nagar - Customer

We are using Voice Logger of Aria Telecom Solutions Pvt. Ltd. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.

Vikas Bhatt - Customer

As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.

Rahul Kumar - Customer

I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time.

Adarsh Verma - Customer

I am glad to share my feedback with you and convey to all concerned as well. I would like to appreciate Mr. Navdeep Chauhan and Aria Telecom as i contacted him and shared my issue he explained and well managed and make me understand about the process and further knowledge too . It is new experience for me and want to thank you from core of my heart for him ( Mr. Navdeep Chauhan) As per my experience he is very active on his work and full of experience and way to explain "Mentor". I have 15 years of experience in BPO and met many minds and experiences . He is one of diamond !! "Good Luck !! Thank you for coaching me you are a True Mentor "`

Ashwani Thakur IT Manager - Customer

Dear Team, I would like to inform that we always have received support & provide satisfaction resolution on highlighted concern from support team... Thanks All.

P S Team Leader - Customer

I would like to appreciate the level of customer service provided to be by Aria Support Team. After a call our issue has been resolved immediately. Really amazing customer service for the dialer!" Thanx for the best support.

Rajkumar Kumar IT Manager - Customer

"I'd like to compliment you on your fast and efficient online support for the call centre solutions. I have just had a very pleasant and helpful experience with your Aria support Team. Brilliant service, they are patient, prompt, polite. Highly recommended!"

Ajay Ganguly Sr Executive - Customer