Voice logger is an advanced ,easy -to-use and reliable audio Voice Recording System. It enables organization's of any type or size to Capture ,Evaluate and analyze interactions in order to substantially improve productivity and performance in real time ,which can make substantial impact on your bottom line like mitigating risk, optimizing processes ,increasing customer satisfaction, improving productivity and boosting profitability.Features:-• Logger is available for Analog & PRI Trunks, configured from 4 Ports to 16 Analog Ports/ 16 PRI.• Real Time Monitoring with Complete Call Details like CLI/DNI, Call Duration, Extension No., Trunk No., Agent ID etc.• Supported Recording modeso On Connecto On Ringo On DTMF• Supported Recording File Formatso WAVo VOXo Mp3• Online Listening/ Barge-in is available• CLI Based Grouping for storage of Calls can be configured• User friendly Call Monitoring Tool with Color Management.• Voice Files can be searched on the basis of Date & Time, Call duration, CLI, DNI, Agent ID and Call Duration.• Multi User login facility with different level of access rights.• Remarks can be entered for any recorded file.• Backup restore facility of Calls and Database is available.Applications:-Voice logger is used to record Audio conversations. It enables reliable recording and retrieval of calls for any future Verification or Dispute Resolution.It can be used in Call centers, BPO’s, Hospitals, and Banking Sector etc.Voice Logging is being most widely used in the areas like:• Phone calls, sales calls, and transactions within the financial marketplace of Asset & Securities Exchanges.• Service calls, verbal wire transfer instructions, personal and business banking calls, and financial transactions with Banks and Credit Unions.• Customer Service calls, sales calls, support conversations, for Insurance and Investment Companies.• Public and Private phone calls for services and charities.• Emergency Communications of civil services such as Police, Fire, and Rescue Groups.• Medical and care related phone calls for hospitals, clinics, and doctors.• Legal and financial correspondence for attorneys and accountants (including time spent on the phone for billing purposes)
Company Achievements
5000+
Projects Delivered
10000+
Satisfied Clients
7
Winning Awards
4.4
Company Ratings
Our Testimonials
Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.
E. Prasad - Customer
We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services
Rohit Kumar - Customer
We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch
Sumit Nigam - Customer
We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions Private Limited Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.
Udham Singh Nagar - Customer
We are satisfied with products and support provided by Aria Telecom as we are using telephone recording system. We would like to recommend your product/services to our friends.
Manoj Kumar - Customer
We are using Voice Logger of Aria Telecom Solutions Private Limited. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.
Vikas Bhatt - Customer
As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.
Rahul Kumar - Customer
Yes it has been installed completely and operational now. I am really thankful to you and your competent technical team who help to complete this job done successfully. Appreciated.
Marian D'Souza - Customer
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