Complaint management CRM on cloud

Aria Complaint management CRM on cloud integrates with various communication channels, such as email, phone, chat, social media, and more, to ensure all complaints are captured .Our Cloud-Based Complaint Management CRM is a system hosted on the cloud that helps organizations efficiently manage customer complaints and feedback. It allows businesses to track, resolve, and monitor complaints in real-time, ensuring a better customer experience. By leveraging a cloud-based complaint management CRM, businesses can improve efficiency, ensure timely resolutions, and enhance overall customer satisfaction.

Complaint management CRM on cloud company in Kenya

Aria Telecom is a trusted Complaint Management CRM on Cloud Company in Kenya, offering powerful, user-friendly, and customizable solutions to help businesses streamline customer grievance handling and service resolution.Our cloud-based complaint management system is ideal for organizations across sectors—government bodies, utilities, telecoms, healthcare, banks, and e-commerce—who seek efficient, transparent, and real-time customer complaint tracking and resolution. With Aria Telecom’s Complaint Management CRM in the Kenya, businesses can efficiently handle complaints, improve customer relationships, and ensure compliance with industry regulations.

Complaint management CRM on cloud provider in Kenya

Aria Telecom is one of the top leading provider of Cloud-Based Complaint Management CRM solutions in Kenya since 2004 with many satisfied clients. We specialize in offering scalable and efficient complaint management systems, ensuring your organization can handle customer issues with ease, anytime and anywhere. Our cloud-based solutions are designed to optimize workflow, improve customer satisfaction, and streamline the entire complaint resolution process.

Complaint management CRM on cloud supplier in Kenya

We are best and most affordable Cloud-Based Complaint Management CRM supplier in Kenya. The company specializes in delivering efficient, scalable, and secure complaint management solutions that are hosted on the cloud. These systems are designed to streamline and improve customer service operations. Aria Telecom’s cloud-based solutions ensure that businesses in Kenya can manage customer complaints effectively, enhancing overall satisfaction and improving operational efficiency.

Our Testimonials

Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.

E. Prasad - Customer

We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services

Rohit Kumar - Customer

We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction

Ramesh kumar - Customer

We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch

Sumit Nigam - Customer

We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.

Udham Singh Nagar - Customer

We are using Voice Logger of Aria Telecom Solutions Pvt. Ltd. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.

Vikas Bhatt - Customer

As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.

Rahul Kumar - Customer

I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time.

Adarsh Verma - Customer

I am glad to share my feedback with you and convey to all concerned as well. I would like to appreciate Mr. Navdeep Chauhan and Aria Telecom as i contacted him and shared my issue he explained and well managed and make me understand about the process and further knowledge too . It is new experience for me and want to thank you from core of my heart for him ( Mr. Navdeep Chauhan) As per my experience he is very active on his work and full of experience and way to explain "Mentor". I have 15 years of experience in BPO and met many minds and experiences . He is one of diamond !! "Good Luck !! Thank you for coaching me you are a True Mentor "`

Ashwani Thakur IT Manager - Customer

Dear Team, I would like to inform that we always have received support & provide satisfaction resolution on highlighted concern from support team... Thanks All.

P S Team Leader - Customer

I would like to appreciate the level of customer service provided to be by Aria Support Team. After a call our issue has been resolved immediately. Really amazing customer service for the dialer!" Thanx for the best support.

Rajkumar Kumar IT Manager - Customer

"I'd like to compliment you on your fast and efficient online support for the call centre solutions. I have just had a very pleasant and helpful experience with your Aria support Team. Brilliant service, they are patient, prompt, polite. Highly recommended!"

Ajay Ganguly Sr Executive - Customer