Call Center Software

PARTH UCS is best Call Center Software in Malaysia. Call Center Software can greatly benefits business by serving as a central platform to handle all operations like calling, routing, reporting, and measuring agent performance. We have provided high end Software Services and tools to the organizations focusing on to provide the benefit sand fulfills needs of the clients. We believe in fast pace moving deliverables like Click to Call, Call Queue options, extensive reporting system and many more. Aria Call Center Software is suitable for small and medium & large enterprises. Aria Telecom believes in effective services and techniques in the software in Malaysia like Seamless SMS/Phone integration.

Call Center Software Company in Malaysia

Aria Telecom has come up with the empowered Call Center Software in Malaysia and provides robust support and services in PAN India. The overall services are taken in accountability to the business needs and the client’s demand. Call center supervisors and managers can use Aria call center software to track key call center metrics and improve the performance of their customer support team which in turn helps improve end-customer satisfaction. We have successfully delivered call center software in Malaysia for big government help lines like Discom Help line , Police Dial 100, Ambulance Help Line , Legal Help Line , Nagar Nigam Help Line , Women Help Line , HIV Help lines etc.

Call Center Software providers in Malaysia

Aria Telecom is the best and most affordable Call Center software providers in Malaysia from many years with 5000 and more satisfied clients. Aria Telecom primarily focuses on the deliverables of the Call Center Software providers in Malaysia and target to provide the uniform customizable software and services. PARTH UCS is best Call Center Software providers in Malaysia. Aria Telecom is best Call center Software providers in Malaysia. Our Call Center Software in Malaysia is best software which increases agent’s productivity and performance.

Call Center Software suppliers in Malaysia

We are Call center Software suppliers in Malaysia for all type of call centers, inbound & outbound. Our focus is always that call center software also provides business a more professional appearance and advanced features. Aria Telecom Call Center Software provides immense tools and services inbuilt in the software like Call Recording, Call Monitoring, Call Bargaining and multiple Dashboards to analyze the overall Productivity altogether. These Dashboards can be easily customizable in nature and could provide all the necessary reports as per the business requirements.

Our Testimonials

Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.

E. Prasad - Customer

We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services

Rohit Kumar - Customer

We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction

Ramesh kumar - Customer

We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch

Sumit Nigam - Customer

We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.

Udham Singh Nagar - Customer

We are using Voice Logger of Aria Telecom Solutions Pvt. Ltd. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.

Vikas Bhatt - Customer

As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.

Rahul Kumar - Customer

I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time.

Adarsh Verma - Customer

I am glad to share my feedback with you and convey to all concerned as well. I would like to appreciate Mr. Navdeep Chauhan and Aria Telecom as i contacted him and shared my issue he explained and well managed and make me understand about the process and further knowledge too . It is new experience for me and want to thank you from core of my heart for him ( Mr. Navdeep Chauhan) As per my experience he is very active on his work and full of experience and way to explain "Mentor". I have 15 years of experience in BPO and met many minds and experiences . He is one of diamond !! "Good Luck !! Thank you for coaching me you are a True Mentor "`

Ashwani Thakur IT Manager - Customer

Dear Team, I would like to inform that we always have received support & provide satisfaction resolution on highlighted concern from support team... Thanks All.

P S Team Leader - Customer

I would like to appreciate the level of customer service provided to be by Aria Support Team. After a call our issue has been resolved immediately. Really amazing customer service for the dialer!" Thanx for the best support.

Rajkumar Kumar IT Manager - Customer

"I'd like to compliment you on your fast and efficient online support for the call centre solutions. I have just had a very pleasant and helpful experience with your Aria support Team. Brilliant service, they are patient, prompt, polite. Highly recommended!"

Ajay Ganguly Sr Executive - Customer