Call Center Software

Call center software is software to automate inbound and outbound engagement between businesses and customers. Aria Telecom is a leading Call Center Software provider and provides tools and software and targets a market looking to outreach the BPO/KPO’s Sectors. Our Aria Call Center Software brings all communication channels into one dashboard, providing ease in customer service management. Our Call center software allows businesses to communicate with their customers and vice-versa. Aria call center software increase sales team efficiency with telephony, email and other CRM integrations. Call Center Software can be inbound call center software or outbound call center software according to the business requirements.

Call Center Software in Pune

PARTH UCS is best Call Center Software in Pune The purpose of Aria call center software is to help businesses manage customer communication over phone, email, live chat, instant messaging, SMS text, and social media. Aria Call Center Software save time and create a better customer experience. Our call center software includes Automatic Call Distributors (ACD), Predictive Dialer, Desktop Integration, and Interactive Voice Response (IVR), call recording etc. Aria Telecom is one of the top Call Center Software company in Pune and we ensure that our call center software improve customer satisfaction. Aria Telecom is designed call center software for housing society, corporate, customer care, small call center, share brokers, hospitals etc in Pune.

Call Center Software providers in Pune

We provide best Call Center Software providers in Pune. for all type of call centers, inbound & outbound. We provide call center software features are Auto Dialer, IVR system, Smart Call Routing, CTI integration that help improve agent productivity and customer satisfaction. Aria Call center software can be easily personalized as per the business needs. Our focus is to provide call center software which can be compatible with any existing hardware, device, and operating system. Our aim is to reduce cost and increase productivity of industries through our call center software. Aria Telecom provides very strong sales support for call Center Software in Pune.

Call Center Software suppliers in Pune

Aria Telecom is the leader Call Center Software suppliers in Pune and successfully delivered multiple successful projects to their esteemed clients. We believe in fast pace moving deliverables like Click to Call, Call Queue options, extensive reporting system and many more. We believe in developing multiple fields in the Call center software in Pune to feed each and every data effectively and smoothly. Our Call center software is easy to use and having many latest features for telecom sectors in Pune. We supply hassle free call center software in Pune.

Call Center Software company in Pune

Aria Telecom is best call Center Software Company in Pune since 2004 with many satisfied clients. We always try to provide that Our Call center software makes the relationships between your brand representatives and clients as seamless and productive as possible.. We have successfully delivered call center software for big government help lines like Discom Help line , Police Dial 100, Ambulance Help Line , Legal Help Line , Nagar Nigam Help Line , Women Help Line , HIV Help lines etc. in Pune. Our Major clients are Jindal Steels, Airtel, PNB, Honda& Hyundai and many more.

Our Testimonials

Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.

E. Prasad - Customer

We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services

Rohit Kumar - Customer

We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction

Ramesh kumar - Customer

We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch

Sumit Nigam - Customer

We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.

Udham Singh Nagar - Customer

We are using Voice Logger of Aria Telecom Solutions Pvt. Ltd. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.

Vikas Bhatt - Customer

As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.

Rahul Kumar - Customer

I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time.

Adarsh Verma - Customer

I am glad to share my feedback with you and convey to all concerned as well. I would like to appreciate Mr. Navdeep Chauhan and Aria Telecom as i contacted him and shared my issue he explained and well managed and make me understand about the process and further knowledge too . It is new experience for me and want to thank you from core of my heart for him ( Mr. Navdeep Chauhan) As per my experience he is very active on his work and full of experience and way to explain "Mentor". I have 15 years of experience in BPO and met many minds and experiences . He is one of diamond !! "Good Luck !! Thank you for coaching me you are a True Mentor "`

Ashwani Thakur IT Manager - Customer

Dear Team, I would like to inform that we always have received support & provide satisfaction resolution on highlighted concern from support team... Thanks All.

P S Team Leader - Customer

I would like to appreciate the level of customer service provided to be by Aria Support Team. After a call our issue has been resolved immediately. Really amazing customer service for the dialer!" Thanx for the best support.

Rajkumar Kumar IT Manager - Customer

"I'd like to compliment you on your fast and efficient online support for the call centre solutions. I have just had a very pleasant and helpful experience with your Aria support Team. Brilliant service, they are patient, prompt, polite. Highly recommended!"

Ajay Ganguly Sr Executive - Customer