Call Center Software

Aria Call center software allows businesses to manage all incoming and outgoing calls efficiently. Aria Telecom is a leading Call Center Software provider and provides tools and software and targets a market looking to outreach the BPO/KPO’s Sectors. Our Aria Call Center Software brings all communication channels into one dashboard, providing ease in customer service management. The purpose of Aria call center software is to help businesses manage customer communication over phone, email, live chat, instant messaging, SMS text, and social media. Aria Call Center Software save time and create a better customer experience.

Call Center Software in Shimla

PARTH UCS is best Call Center Software in Shimla We provide best Call Center Dialer Software in Shimla for all type of call centers, inbound & outbound. Aria Telecom is best Call center Software Provider Company in Shimla. Aria Telecom has come up with the powered call center software in Shimla and provides robust support and services in PAN India. The overall services are surrounded according to the business needs and the client’s requirements. Aria Telecom empowered effective services and techniques in the Software like Seamless SMS/Phone integration.

Call Center Software providers in Shimla

We are best and most cost effective Call Center Software providers in Shimla from many years .Aria Telecom is focused on the deliverables of the Call Center Software in Shimla and target to provide highly customizable software and services. We have provided high end Software Services and tools to the organizations benefiting the needs of the clients en-large. We believe in fast pace moving deliverables like Click to Call, Call Queue options and many more.

Call Center Software suppliers in Shimla

Aria Telecom Call Center Software suppliers in Shimla immense tools and services inbuilt in the software like Call Recording, Call Monitoring, Call Bargaining and multiple Dashboards to analyze the overall Productivity altogether. These Dashboards can be easily customizable in nature and could provide all the necessary reports as per the business requirements. Call center software usage for small, medium and large business.

Call Center Software company in Shimla

Aria Telecom is the leader call Center Software Company in Shimla and has delivered multiple successful projects to their clients. We have believed in developing multiple fields in the CRM to feed each and every data effectively and smoothly. Our Major clients are Jindal Steels, Airtel, PNB, Honda& Hyundai and many more.

Key call center software features are:-

Interactive voice response (IVR) ...
Automatic call distribution (ACD) ...
Auto dialer. ...
Computer telephony integration (CTI) ...
Call monitoring. ...
Historical reporting. ...
Caller ID. ...
Call queuing.

Our Testimonials

Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.

E. Prasad - Customer

We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services

Rohit Kumar - Customer

We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction

Ramesh kumar - Customer

We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch

Sumit Nigam - Customer

We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.

Udham Singh Nagar - Customer

We are using Voice Logger of Aria Telecom Solutions Pvt. Ltd. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.

Vikas Bhatt - Customer

As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.

Rahul Kumar - Customer

I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time.

Adarsh Verma - Customer

I am glad to share my feedback with you and convey to all concerned as well. I would like to appreciate Mr. Navdeep Chauhan and Aria Telecom as i contacted him and shared my issue he explained and well managed and make me understand about the process and further knowledge too . It is new experience for me and want to thank you from core of my heart for him ( Mr. Navdeep Chauhan) As per my experience he is very active on his work and full of experience and way to explain "Mentor". I have 15 years of experience in BPO and met many minds and experiences . He is one of diamond !! "Good Luck !! Thank you for coaching me you are a True Mentor "`

Ashwani Thakur IT Manager - Customer

Dear Team, I would like to inform that we always have received support & provide satisfaction resolution on highlighted concern from support team... Thanks All.

P S Team Leader - Customer

I would like to appreciate the level of customer service provided to be by Aria Support Team. After a call our issue has been resolved immediately. Really amazing customer service for the dialer!" Thanx for the best support.

Rajkumar Kumar IT Manager - Customer

"I'd like to compliment you on your fast and efficient online support for the call centre solutions. I have just had a very pleasant and helpful experience with your Aria support Team. Brilliant service, they are patient, prompt, polite. Highly recommended!"

Ajay Ganguly Sr Executive - Customer