Ensure Business Continuity with Call center software in India including IVR System, CRM with 45 Fields, ACD Software &Predictive Dialer with more Advanced features.
Boost Customer satisfaction& maximum efficiency with Our Telephony System for IP PBX , Voice Logger , PRI E1 Voice Logger , SIP / PRI / E1 Gateways
Cloud Telephony service provider without hardware requirement. Get Cloud IVR Software & Cloud Call Center Software
Make In India AI Platform
Your customers don’t want to read. They want to hear. Meet Aria TTS - Aria Telecom’s advanced AI Text-to-Speech engine. We turned written text into natural, expressive, human-like speech. Built for enterprises. Optimized for India. Why enterprises choose Aria TTS: ✅ 20+ Indian Languages - Hindi, Marathi, Tamil, Telugu, Gujarati, Bengali + more ✅ Studio-quality voices - Natural tone, emotion, and clarity ✅ Ultra-low latency - Perfect for real-time bots and IVR ✅ Enterprise-grade - Deploy on-prem or cloud. 100% data secure ✅ Use cases: Voice bots, IVR, Virtual Assistants, Customer Support, Alerts, Fintech notifications. From "Your OTP is 1234" to "Namaste, aapka portfolio update ready hai" - in a voice your customers trust. Scale communication. Reduce agent load. Speak in your customer’s language.
Your AI can talk. But can it truly listen? Introducing Aria STT - Aria Telecom’s intelligent Automatic Speech Recognition engine. We convert spoken language into highly accurate text in real time. Built for India. Built for conversations. Why enterprises choose Aria STT: ✅ 20+ Indian Regional Languages - Understands accents, dialects, code-switching ✅ Real-time transcription - <=300ms latency for live calls & bots ✅ High accuracy - Trained on Indian names, financial terms, broker jargon ✅ Enterprise-ready - On-prem or cloud. 100% data privacy with Aria infrastructure ✅ Use cases: Voice bots, Call center AI, Meeting notes, IVR, Compliance recording, Virtual Assistants. From "Mujhe apna portfolio dekhna hai" to perfect text — instantly. Pair it with Aria TTS and you get a complete Voice AI loop: Listen → Understand → Respond → Speak. The future of customer service in India will be voice-first. Are you ready?
"The Brain of Enterprise AI" Your chatbot can reply. But does it understand context? Meet Aria LLM - Aria Telecom’s advanced Large Language Model built for enterprises. This isn’t just another chatbot. This is the brain that powers intelligent business workflows. What makes Aria LLM enterprise-grade: ✅ Contextual Understanding - Remembers conversation history, intent, and nuance ✅ Multilingual - Flawless responses in 20+ Indian languages + English ✅ Business Workflows - Automates KYC, claims, support, sales, and reporting ✅ Knowledge Assistants - Trained on your docs, policies, and products ✅ Secure by design - Deploy on-prem on your servers. 100% data privacy with Aria Telecom. Use cases for Share Brokers, Banks & NBFCs: Intelligent RMs - Answer "Which mutual fund suits me?" with context Knowledge Assistants - "What’s SEBI’s new margin rule?" Instant, accurate answers Workflow Automation - Summarize calls, draft emails, update CRM automatically. Pair it with Aria STT + Aria TTS and you get a complete AI agent that: Listens → Thinks → Responds → Speaks. The future of enterprise AI in India is secure, multilingual, and on-prem. That future is Aria.
Instant Support, Zero Wait - Your customers don’t want to wait. Your agents shouldn’t have to answer the same question 100 times. Meet Aria AI Shivi Chatbot by Aria Telecom. An intelligent conversational AI that understands user queries and automates customer interactions 24/7. Why businesses choose Aria AI Shivi Chatbot: ✅ Language Intelligence - Understands intent, context, and 20+ Indian languages ✅ Instant Responses - Accurate answers from your docs, FAQs, policies ✅ Workflow Automation - KYC, lead capture, support tickets, order tracking ✅ Omnichannel - Website, App, WhatsApp, Telegram — one brain, all channels ✅ 100% Secure - Deploy On-Prem with Aria Telecom. Your data stays with you. For Share Brokers, Banks & NBFCs: "What's my margin?" → Instant answer "Send me account statement" → Auto-processed "Talk to RM" → Smart handoff with full context. Stop losing leads. Start engaging instantly.
Complete Voice + Chat AI" Stop making customers choose between chat and voice. Meet Aria Conversational AI by Aria Telecom. One platform that enables intelligent, context-aware conversations across BOTH voice and chat. How it works: Listen with Aria STT - 20+ Indian languages, real-time, high accuracy Think with Aria LLM - Context, intent, and business logic Speak with Aria TTS - Human-like voice, natural tone, low latency. Built for enterprises to: ✅ Automate customer support at scale ✅ Reduce agent workload by 60%+ ✅ Deliver seamless experiences on calls, WhatsApp, app, and website ✅ Deploy 100% On-Prem with Aria Telecom for complete Data Privacy. Use cases: Banks - Loan queries, Balance checks Share Brokers - Order status, Market updates NBFCs - KYC, Collections, Support Any business - 24/7 AI agent in your customer’s language. Voice or Chat. Hindi or Tamil. Phone or App. One AI. All channels.
Meet Customers on WhatsApp "90% of your customers are already on WhatsApp. Is your business there? Introducing Aria WhatsApp Bot by Aria Telecom. Turn WhatsApp into your smartest sales + support channel. What Aria WhatsApp Bot does: ✅ Answers queries instantly - "Balance?", "Order status?", "Mutual fund NAV?" ✅ Generates leads 24/7 - Capture, qualify, and route to sales automatically ✅ Order & Account Updates - Proactive notifications, statements, reminders ✅ Support Automation - KYC, complaint raise, FAQ resolution without human agents ✅ Personalized + Always Available - Speaks 20+ Indian languages with Aria LLM ✅ 100% Secure - On-Prem deployment. WhatsApp Business API + Aria infrastructure. Built for: Banks → Account services, Loan updates Share Brokers → Trade alerts, Portfolio queries NBFCs → EMI reminders, Document collection Any Business → Support, Sales, Engagement. Stop making customers call. Start chatting with them where they live.
100% Data Privacy. Zero Third-Party Access. Enterprise-Grade AI.
Your data is your biggest asset—and your biggest responsibility.
Aria Telecom provides India's in-house developed AI platform, deployed directly on your On-Premise Server or Dedicated Data Center, ensuring complete control over your business data. Why Enterprises Choose Aria AI ✅ 100% Data Privacy – Your data never leaves your infrastructure. ✅ Zero Third-Party Access – Full ownership and control remain with your organization. ✅ Regulatory Ready – Designed to support SEBI, RBI & DPDP compliance requirements. ✅ On-Prem & Dedicated Deployment – Ideal for Share Brokers, Banks, NBFCs & Enterprises. ✅ Secure AI Without Compromise – Experience AI innovation while keeping sensitive data protected.
Brilliantly desgined Telecom Excellence to Perform with Perfection.
Omni channel communication
Omni Channel Communication software gives small & Big business ability to communicate with customers in a seamless conservation...
CTI Appliances
Maximize contact center productivity with best (CTI) appliance including Call Center Suite, IVR, OBD IVR, ISDN PRI recording, Predictive Dialer etc.
Call Center Headsets Dialpad
Aria’s best quality noise cancelling center headset and telephone dial pad specifically designed for call center environment.
CTI Cards- Gateway
Aria Telecom offers wide range of Asterisk PRI Cards, PRI gateway and FXO/FXS gateway at attractive price in India and globally also.
IP PBX
Aria Parth IP PBX series offers extensive set of unified communication features which are necessary to run your business.
Call center software
Call center software is best suitable software for companies which is effective, affordable, and easy-to-use.
Embedded Voice Logger
Offering excellent quality Embedded Voice Recording System to our valuable clients, includes ISDN PRI, SIP recording appliance etc.
USB Voice Logger
Offering USB based telephone voice recording system useful for call centers and offices, available in 1/2/4/8/16 ports.
Our Products are desgined to perform at every arena!
Health sector
Learn how adding a best services to your patient by Aria's Dr. Appointment, IVR , medical helpline solutions & many more which improve staffing and patient satisfaction
Educational Sector
The Aria's call center system support the education sector in promptly responding incoming calls and provide information on various topics such as timings, schedules, and more.
Helpline Software
Get the best customer services for Government & Private Helpline with Aria's Product & Solution.
Electricity /Discom Sector
Our cloud-based /on premises solutions offer several benefits for the electricity sector about electricity related information & to register complaints with AI technology.
Real Estate
Aria's cloud / On premise Telephony system offers several benefits to Real Estate sector. Sales people may real time pitch their product and increase the brand revenue.
Banking Sector
Aria's solution passes automated emergency voice/text messages to Banks & customers. Notify about upcoming events and important reminders.
We believe to stay one step forward in the technology space and provide the best of the products & services.
We believe in stay one step forward in the technology space to provide the best of the products & services. Our innovation and research has brought extremely customized cloud based telephony solution. Subscribe to our cloud telephony services and enjoy the best telecom solution services at best price.
Cloud Call Centre Solution: All the facilities of calling services at affordable price.
Cloud IVR: Enjoy being the best customer service provider with automated cloud IVR.
Cloud Conference Bridge: The best conference meetings with less hardware hassles.
Company Achievements
5000+
Projects Delivered
10000+
Satisfied Clients
7
Winning Awards
4.4
Company Ratings
Our Testimonials
Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.
E. Prasad - Customer
We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services
Rohit Kumar - Customer
We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction
Ramesh kumar - Customer
We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch
Sumit Nigam - Customer
We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.
Udham Singh Nagar - Customer
We are using Voice Logger of Aria Telecom Solutions Pvt. Ltd. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.
Vikas Bhatt - Customer
As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.
Rahul Kumar - Customer
I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time.
Adarsh Verma - Customer
I am glad to share my feedback with you and convey to all concerned as well. I would like to appreciate Mr. Navdeep Chauhan and Aria Telecom as i contacted him and shared my issue he explained and well managed and make me understand about the process and further knowledge too . It is new experience for me and want to thank you from core of my heart for him ( Mr. Navdeep Chauhan) As per my experience he is very active on his work and full of experience and way to explain "Mentor". I have 15 years of experience in BPO and met many minds and experiences . He is one of diamond !! "Good Luck !! Thank you for coaching me you are a True Mentor "`
Ashwani Thakur IT Manager - Customer
Dear Team, I would like to inform that we always have received support & provide satisfaction resolution on highlighted concern from support team... Thanks All.
P S Team Leader - Customer
I would like to appreciate the level of customer service provided to be by Aria Support Team. After a call our issue has been resolved immediately. Really amazing customer service for the dialer!" Thanx for the best support.
Rajkumar Kumar IT Manager - Customer
"I'd like to compliment you on your fast and efficient online support for the call centre solutions. I have just had a very pleasant and helpful experience with your Aria support Team. Brilliant service, they are patient, prompt, polite. Highly recommended!"
Ajay Ganguly Sr Executive - Customer
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