Call Center Suite

Call center Suite is a suite of software products that includes multiple integrated components used in call centre. It can be used for inbound as well as outbound call Centre .Our Call center Suite allows businesses to manage multiple communication channels such as phone, email, live chat, instant messaging, SMS text, and social media.

Our Call center suite makes the call center technology available in budget.

Call center Suite Company in Sri Lanka

We are one of the top leading Call center Suite Company in Sri Lanka & our Call Centre Suite empowers Supervisors, Managers and Employees by providing all the required tools for running a call centre. We are Call center Suite Company in Sri Lanka & we always try to fulfill customer needs & market demand. We design call center suite with customizable features as per business needs. Our call center suite can be applicable in Call Centers, Hospitals Insurance sector ,Real Estate, Travel and tourism ,Business ,Airlines, Government Sector etc.

Call center suite supplier Company in Sri Lanka

Aria Telecom is best and most famous Call center suite supplier Company in Sri Lanka & We supply call center suite with features like Customizable fields customer call information ,web based UI (Agent & Admin), Live monitoring , ASR-TTS integration, IVR , ACD, Call recording & many more . Our call center suite have simple and convenient configuration via Web UI. We supply call center suite which is suitable for startups, small businesses. Our call center suite is running successfully in many government helplines.

Call center suite provider Company in Sri Lanka

We are Call center suite provider Company in Sri Lanka since 2004 with many satisfied clients. We provide 3 level customized dispositions in call center suite. Call center suite can be used as a part of customer support or help desk software with a ticketing feature to help agents respond to customer queries and resolve issues. We provide call center suite which is user friendly & response maximum customer queries in minimum time. Aria Telecom is Call center suite provider Company in Sri Lanka which is affordable device and improves productivity & customer satisfaction.

Our Testimonials

Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.

E. Prasad - Customer

We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services

Rohit Kumar - Customer

We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction

Ramesh kumar - Customer

We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch

Sumit Nigam - Customer

We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.

Udham Singh Nagar - Customer

We are using Voice Logger of Aria Telecom Solutions Pvt. Ltd. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.

Vikas Bhatt - Customer

As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.

Rahul Kumar - Customer

I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time.

Adarsh Verma - Customer

I am glad to share my feedback with you and convey to all concerned as well. I would like to appreciate Mr. Navdeep Chauhan and Aria Telecom as i contacted him and shared my issue he explained and well managed and make me understand about the process and further knowledge too . It is new experience for me and want to thank you from core of my heart for him ( Mr. Navdeep Chauhan) As per my experience he is very active on his work and full of experience and way to explain "Mentor". I have 15 years of experience in BPO and met many minds and experiences . He is one of diamond !! "Good Luck !! Thank you for coaching me you are a True Mentor "`

Ashwani Thakur IT Manager - Customer

Dear Team, I would like to inform that we always have received support & provide satisfaction resolution on highlighted concern from support team... Thanks All.

P S Team Leader - Customer

I would like to appreciate the level of customer service provided to be by Aria Support Team. After a call our issue has been resolved immediately. Really amazing customer service for the dialer!" Thanx for the best support.

Rajkumar Kumar IT Manager - Customer

"I'd like to compliment you on your fast and efficient online support for the call centre solutions. I have just had a very pleasant and helpful experience with your Aria support Team. Brilliant service, they are patient, prompt, polite. Highly recommended!"

Ajay Ganguly Sr Executive - Customer