In today digital market, customer satisfaction is the backbone of every successful business. An efficient complaint management system helps in retaining a loyal customer rather losing them to competitors. Every industry require business to maintain accurate records of customer complaints. For solving client’s complaints on time ARIA is providing best and most affordable Cloud-Based Complaint Management System, It is more secure compare to others. It's a software solution hosted on the cloud that allows businesses to efficiently capture, track, and resolve customer complaints, Unlike traditional on-premise systems. Cloud-based solutions offer unparalleled flexibility, scalability, and accessibility. Key Features .Anywhere & anytime access .Centralized Data Access: All complaint data is stored in a unified cloud platform .Automation: Features like automated ticket generation, notifications, and escalation, Resolution .Analytics and Reporting .Multi-Channel Integration: These systems integrate seamlessly with various communication channels such as email, social media, live chat, and phone calls. .Customization .Cost Efficiency .Data Security The power of a cloud-based complaint management system lies in its ability to turn customer complaints into opportunities for improvement. It is more user friendly and accessible. Ready to elevate your customer service approach with our cloud based CMS? Connect with us today.
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Our Testimonials
Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.
E. Prasad - Customer
We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services
Rohit Kumar - Customer
We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch
Sumit Nigam - Customer
We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions Private Limited Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.
Udham Singh Nagar - Customer
We are satisfied with products and support provided by Aria Telecom as we are using telephone recording system. We would like to recommend your product/services to our friends.
Manoj Kumar - Customer
We are using Voice Logger of Aria Telecom Solutions Private Limited. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.
Vikas Bhatt - Customer
As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.
Rahul Kumar - Customer
Yes it has been installed completely and operational now. I am really thankful to you and your competent technical team who help to complete this job done successfully. Appreciated.
Marian D'Souza - Customer
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