In today’s rapidly evolving customer service landscape, having a reliable communication system is essential. As a leading Call Center Software Provider in India, Aria Telecom empowers enterprises, government agencies, and BPOs with powerful tools designed for modern, high-performance customer engagement. Why Aria Telecom is a Trusted Name in India At Aria Telecom, we go beyond offering software—we deliver communication excellence. Our cloud-based platform is designed to scale with your operations, ensuring smooth, efficient, and crystal-clear interactions every time. With more than two decades of industry experience, Aria Telecom is a top choice for businesses across India. Key Features That Set Us Apart Cloud-Based Accessibility Our infrastructure-free model allows your call center agents to work from any location—office, home, or remote site—without compromising performance. Smart Predictive Dialing Increase call efficiency with intelligent dialing that automatically connects agents based on live availability and performance insights. CRM Integration Seamlessly integrate with popular CRMs like Zoho, Salesforce, Freshdesk, and HubSpot for a streamlined agent workflow and unified customer data. Live Monitoring & Advanced Analytics Gain complete visibility into every call. Supervisors can track agent activity, monitor real-time conversations, and generate performance reports with ease. Secure & Compliant Call Recording Aria’s platform adheres to Indian data compliance standards with secure encryption and audit-ready call recording. Dedicated Onboarding & Support From deployment to daily use, our team offers full training, onboarding, and 24/7 technical assistance to ensure your operations run smoothly. Designed for Every Industry Aria Telecom’s solutions are designed to serve call centers of all sizes and industries. We support: . Customer service departments . Financial institutions & banks . Government call centers . Healthcare & insurance helpdesks . Telecom and ISP operations . E-commerce & delivery services Why Choose Aria Telecom Among Call Center Software Providers in India? With a presence in over 20 cities and a client base exceeding 15,000, Aria Telecom is a trusted name for secure, scalable, and innovative call center solutions in India. We combine robust features with local compliance and unmatched support to deliver real value for our customers. Ready to Elevate Your Call Center Experience? If you’re searching for the most reliable Call Center Software Provider in India, your search ends here. Partner with Aria Telecom to transform your customer communication with cutting-edge solutions.
Company Achievements
5000+
Projects Delivered
10000+
Satisfied Clients
7
Winning Awards
4.4
Company Ratings
Our Testimonials
Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.
E. Prasad - Customer
We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services
Rohit Kumar - Customer
We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch
Sumit Nigam - Customer
We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions Private Limited Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.
Udham Singh Nagar - Customer
We are satisfied with products and support provided by Aria Telecom as we are using telephone recording system. We would like to recommend your product/services to our friends.
Manoj Kumar - Customer
We are using Voice Logger of Aria Telecom Solutions Private Limited. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.
Vikas Bhatt - Customer
As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.
Rahul Kumar - Customer
Yes it has been installed completely and operational now. I am really thankful to you and your competent technical team who help to complete this job done successfully. Appreciated.
Marian D'Souza - Customer
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