At Aria Telecom, we take pride in being recognized as the Leading Call Center Software Company in UAE, trusted by enterprises, BPOs, and government sectors for delivering robust, scalable, and intelligent communication solutions. In today’s highly competitive business environment, customer experience is everything. Businesses across UAE need cutting-edge tools to streamline communication and ensure top-tier customer support. That’s exactly where our Aria Cloud Dialer steps in—redefining how call centers operate with modern, cloud-based flexibility and zero downtime. Why We’re the Leading Call Center Software Company in UAE Our solution is purpose-built for dynamic business needs. The Aria Cloud Dialer provides high-quality voice connections, real-time call monitoring, predictive dialing, CRM integration, and a host of features designed to improve performance and reduce costs. Here's why our clients across the UAE choose us: • Cloud-Based Convenience No servers. No complex installations. Our cloud dialer is accessible anytime, anywhere—offering complete flexibility for remote and in-office teams. • Advanced Predictive Dialing Minimize idle time and boost agent productivity with smart algorithms that automatically adjust dialing based on agent availability and call outcomes. • Scalability at Its Best Whether you operate a 5-agent team or a 500-seat contact center, our software grows with your needs without interruption. • Seamless CRM Integration Easily sync your dialer with existing CRMs for smooth workflows, accurate data capture, and better customer service outcomes. • Real-Time Monitoring and Reports Managers can monitor ongoing calls, view agent performance, and access detailed analytics for smarter decision-making. • Secure Call Recording and Compliance Ensure every call is logged and stored with secure, compliance-ready systems trusted by enterprises and government agencies. • 24/7 Support and Onboarding As the leading call center software company in UAE, we provide unmatched support—from onboarding to technical assistance. Built for Modern Call Centers and BPOs The Aria Cloud Dialer is not just a dialer—it’s a comprehensive platform built to enhance the speed, accuracy, and quality of customer communication. With years of experience and over 15,000 satisfied clients, including top government helplines, telecom operators, and corporate clients, Aria Telecom remains at the forefront of telecom innovation. Whether you're handling outbound campaigns, inbound support, or blended processes, Aria helps you scale, automate, and lead in your domain.
Company Achievements
5000+
Projects Delivered
10000+
Satisfied Clients
7
Winning Awards
4.4
Company Ratings
Our Testimonials
Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.
E. Prasad - Customer
We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services
Rohit Kumar - Customer
We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch
Sumit Nigam - Customer
We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions Private Limited Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.
Udham Singh Nagar - Customer
We are satisfied with products and support provided by Aria Telecom as we are using telephone recording system. We would like to recommend your product/services to our friends.
Manoj Kumar - Customer
We are using Voice Logger of Aria Telecom Solutions Private Limited. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.
Vikas Bhatt - Customer
As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.
Rahul Kumar - Customer
Yes it has been installed completely and operational now. I am really thankful to you and your competent technical team who help to complete this job done successfully. Appreciated.
Marian D'Souza - Customer
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